Emergency Department Care Coordinator

1 month ago

Heidelberg, Australia Austin Health Full time

Are you a current Austin Health employee?  

If yes, please log in to the Austin Health careers website via ‘Employee Login’ using your network log in details to search, view and apply for all career opportunities available. 

  • Fixed term part time role until 30 April 2025, 16 hours per week
  • Open to Grade 2 Occupational Therapist, Physiotherapist or Clinical Nurse Consultant

Austin Health is the major provider of tertiary health services, health professional education and research across three campuses in the Northeast of Melbourne and state-wide. We have a highly engaged, diverse and collaborative workforce that is unified by our goal to help people live healthy and fulfilled lives. 

About The Emergency Care Coordination Team (ECCT): 

The Emergency Department services approximately 85,000 patients per year, about 20% of whom are paediatric patients. The inpatient admission rate is of the order of 33%. The Emergency Department aims to assess, manage and admit patients from a broad range of specialities, within the targets set by the Department of Health. This service will be delivered in a timely, compassionate and appropriate manner, enhanced through teaching, research and the development of new technologies and processes.   

The Emergency Care Coordination Team (ECCT) is a transdisciplinary Team based in the Emergency Department and comprises Registered Nurses, Physiotherapists and Occupational Therapists. ECCT aims to provide comprehensive, generic and discipline specific assessments and interventions to appropriate patients with an emphasis on facilitating timely discharge.  

About the role 

Care Coordinators working in the Austin Emergency Department provide a comprehensive service assessing, managing and coordinating patients from presentation through to discharge (or advocating for admission, when appropriate).  

The relevant Nursing and Allied Health Departments support this position professionally.  

A regular day will see you: 

  • To self-identify patients who require an assessment and respond to patient referrals from other clinicians within the ED and SSU environments. 

  • To provide a rapid assessment of functional/occupational performance status and evaluate the impact of disease processes in relation to task performance and treatment service to patients within the Emergency Department which includes the Waiting Room, Fast Track, main cubicles and the Short Stay Unit (SSU). 

  • Supervise students as per Registered Profession (i.e., Nursing, Physiotherapy, Occupational Therapy, Social work) as required. 

  • To inform staff e.g., Medical, Nursing and other Allied Health Professionals of the role of the Care Coordination team as required. 

  • Attend relevant seminars, lectures and in-service education programs. 

About you 

As the Emergency Department Care Coordinator, you will be someone who has excellent communication skills, with a strong commitment to excellence in patient care. You’ll bring energy and drive to your work and have a keen interest in developing your skillset. 

To be successful in this role, you'll bring with you: 

  • A commitment to Austin Health values: Our actions show we care, we bring our best, together we achieve, and we shape the future. 

  • Qualification: Appropriate tertiary qualification in Physiotherapy, Occupational Therapy or Registered Nursing. 

  • Ability to assess functional, cognitive and psychosocial needs of person and family and determine appropriate intervention. 

  • Excellent knowledge of/or ability to develop an excellent knowledge and working relationship with extensive community resources within the region. 

  • Ability to evaluate generic health interventions. 

Our benefits 

Working at Austin Health means enjoying a strong sense of purpose, engaging in meaningful work every day.  Our people also receive a variety of rewarding benefits, including: 

  • Greater take-home pay through generous salary packaging 

  • A suite of wellness initiatives designed to support you, including discounts on fitness memberships and health insurance, and a comprehensive wellbeing program 

  • Mentoring and career development opportunities 

  • Onsite childcare, easy access via public transport, car parking and end of journey facilities for cyclists 

Work with us 

We are committed to cultural safety and health equity for Aboriginal and/or Torres Strait Islander People.   

We celebrate, value, and include people of all backgrounds, genders, identities, cultures, bodies, and abilities. We welcome and support applications from talented people identifying as Aboriginal and/or Torres Strait Islander, people with disability, neurodiverse people, LGBTQIA+ and people of all ages and cultures.  

If you feel this role is right for you, we encourage your early application. Applications will be reviewed as they are received, and interviews may take place prior to the closing date. This means we reserve the right to close a job ad prior to the advertised closing date. 

All appointments are made subject to a satisfactory National Police Check and if required, a Working With Children Check. If you require any reasonable adjustments to the recruitment process or have questions about this opportunity, you are welcome to reach out to the hiring manager: Jason Quinn, jason.quinn@austin.org.au

Interested in finding out more about this opportunity? Read the position description for further details. 

Application closing date: 28/11/2024 

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