Administration Officer

3 weeks ago

St Leonards, Australia Ramsay Health Care Full time

Theatre Booking Clerk

North Shore Private Hospital, St. Leonards

Permanent full-time position

Join Us and You Will:

  • Grow your career in a supportive, nurturing environment
  • Have access to flexible working practices
  • Enjoy working as part of our close-knit, supportive team
  • Play a critical role in our mission to deliver excellent customer service

About the Role

Joining our team in this opportunity will see you provide comprehensive customer focused service to our doctors being responsible for all bookings for our 20 Main Operating Theatres.

This role reports directly into the Peri-Operative Manager and will be critical to the successful operation of theatre complex and providing a high-quality experience for our doctors and patients.

Key responsibilities of this job include:

  • Responsibility of delivery the daily Operating Theatre List
  • Timely and accurate management of doctor enquiries in relation to Operating Lists and Theatre requirements including proactive management of doctor leave
  • Responsible for providing administrative support and assistance to the Peri-Operative Manager
  • Work alongside medical staff and colleagues to ensure a smooth hospital experience for patients. 

About You

To succeed in this role, you will have prior experience working as a medical administrator you must be able to work Monday to Friday between 7:00am to 19:00pm.

You will enjoy working in a high performing team and where no two days are the same. You will display an unwavering commitment to delivering customer service excellence each and every time and understand how to leave our customers with a professional and positive impression of our site, all in line with our Ramsay Core Values.

In addition, you will thrive in a fast-paced environment and demonstrate the ability to manage conflicting priorities. You will also have exceptional communication skills both verbally and in writing with the ability to engage with a range of stakeholders at all levels to achieve positive outcomes.

You will also demonstrate:

  • Proven ability to work effectively in a team environment and independently as required
  • Intermediate-advanced skills utilising the Microsoft office suite with ability to maintain data entry accuracy.
  • Previous experience in theatre bookings or surgical medical administration
  • Proven ability to work in a customer service focused environment
  • Previous experience in a bookings coordination role (Desirable)
  • Certificate in Medical Terminology (Desirable)
  • Experience in hospital mainframe systems (Desirable)

Remuneration

EA Grade 5 year 1: On offer is base hourly rate ranging from $35.34 + superannuation based on experience level and qualifications, exclusive of penalties or allowances.

What’s in it for you?

Professional Advancement: Recognition, Rewards, Professional Development, and Employee referral programs. Free access to LinkedIn Learning, education scholarships and the Ramsay Leadership Academy to support career progression.

Discounts: Hospital, Allied Health & Pharmacy discounts - you’ll pay less for hospital cover and receive higher extras limits for things like General and Major Dental.

Health and Wellbeing: Flexible work opportunities with the ability to have a say in your roster, Flexible Leave Program, and a free Employee Assistance Program offering access to confidential counselling, coaching and support.

Leisure/Social/Financial: Discounts for leisure travel with selected Hotels, salary sacrifice opportunities e.g., airport lounge membership, self-education expenses, novated leasing and more.

About Our Hospital

North Shore Private Hospital is a 313-bed acute surgical and obstetric facility which performs most surgical specialties including cardiothoracic, neurosurgery, orthopaedics, advanced general and colorectal, urology, spinal surgery, paediatrics and Robotic Surgery.

Ramsay Health Care is committed to Child Safety.  Details of our commitment are set out in our Code of Conduct, available at www.ramsayhealth.com

Requirements

  • Must provide a National Police check conducted within the previous 12 months
  • According to the role, Ramsay may require a Working-With-Children check and proof of immunisation against infectious diseases, which may include Covid-19.

To Apply

All applications must be lodged online. Applications made by recruitment agencies will not be considered.

For any enquiries please contact: Sally Wells, Front Office Manager on WellsS@ramsayhealth.com.au

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