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Guest Experience Agent

6 months ago

Darwin City, Australia The Travel Coorporation Full time

The Role

We have a number of Full-Time positions available for a Guest Experience Agent to work at our Darwin depot, to help bring the top end to life This is a chance to work within a small tight knit team. A great entry level tourism role for a customer service professional or for a seasoned travel/sales professional looking for a sea change as the domestic tourism boom continues

Key responsibilities will include:

Promoting, selling and providing advice on our amazing AAT Kings products To create lifetime memories for our guests Liaise regularly with our operations team Provide recommendations and exceptional face-to-face customer service Process bookings for breathtaking itineraries Manage day to day admin duties Assist with coach dispatch 

To be successful in this role, you will have:

Excellent people skills and a track record in customer service Energy to ensure our guests enjoy their time with us Ability to communicate effectively High level of time management and organisational skills Be comfortable addressing guest enquiries Great problem solver and work well under pressure Previous administration experience

Applicants must be available to work flexible hours, including some weekend shifts, to ensure our guests experience the trip of a lifetime.

Those with a travel/tourism background will be highly regarded.

Benefits & Perks

As a valued member of the AAT Kings team, in return you will get:

Full training provided Career development opportunities available Relocation assistance available Staff travel discounts for family and friends Employee Assistance Program