Senior Account Executive

3 weeks ago

Melbourne, Australia Marsh Pty Ltd Full time

Marsh is seeking candidates for the following position based in the Melbourne office:

Senior Account Executive

What can you expect?

As a Senior Account Executive, you’ll play a pivotal role in our corporate team, collaborating closely with our Managing Principal as well as well as the National Manager, and other key Account Executives.

  • You will be entrusted with working on a portfolio of medium to large high profile national sport accounts, each offering the challenge of unique sporting industry risks. You will have the responsibility to deliver exceptional customer service and manage a large range of stakeholders, acting as the clients trusted risk advisor.  
  • You will be expected to work seamlessly as a member of the servicing team and build trusted relationships with clients and insurance markets, manage a raft of diverse tasks and project manage large renewals simultaneously, implementing Marsh’s Client First Principles framework across the portfolio.
  • You will also provide support and develop team members including Account Executives and any support staff through clear and effective communication, delegation, and delivery of our business standards.

What is in it for you?

  • Interesting and diverse client portfolio.
  • Leading training and development program.
  • Professional environment where your career path really matters and is supported in our global organisation.
  • Rewarding and collaborative team environment.
  • Genuine flexible work life balance.
  • Beautiful modern offices located at Melbourne CBD

We will count on you to:

  • Meet and exceed service standards agreed in the client’s service agreement.
  • Consistently meet and exceed revenue and expense budgets; Develop and maintain effective long-term relationships with key client decision makers and frequently monitor political, management and other changes within the client organisations to preserve and protect the Company's relationship with the client.
  • Take a pro-active approach to all aspects of account management and service delivery to clients, ensuring client needs are identified and met in line with agreed service standards; (Client First Principles)
  • Maintain an awareness of all large and potentially complicated claim related matters and assist claims personnel in the negotiation of equitable claim settlements on behalf of clients.
  • Engage with and manage all internal stakeholders in delivering ‘all of Marsh’ to your client base

What you need to have:

  • Tier 1 Insurance Broking Compliance qualification.
  • Diploma of Financial Services (Insurance Broking) highly desirable.
  • Minimum 5 years of general broking or in a commercial insurance environment
  • Sound knowledge and application of broking principles, insurance products and service. These apply to general insurance products and services.

What makes you stand out?

  • Humility- looking for someone who is modest and acknowledge the contributions and strengths of others. As a key member of the team, we are looking for that can look towards the teams achievement as well as their own progress.
  • Negotiating - Effectively explores alternatives and positions to reach outcomes that gain the support and acceptance of all parties.
  • Drive – we are looking for someone with a strong work ethic, drive, and ambition to go above and beyond in their role. Within this role we are looking for someone who is constantly seeking opportunities for growth, improvement, and achievement.
  • Project management – Is capable of conceiving, planning, and executing milestones until project delivery.
  • Relationship management - someone who has emotional intelligence and the ability to understand and navigate interpersonal relationships effectively. It’s important for the candidate to have good interpersonal skills and can build positive and productive relationships with teammates and clients through effective communication and collaboration.

About Marsh:

Marsh is the world’s leading insurance broker and risk adviser. With more than 45,000 colleagues advising clients in over 130 countries, Marsh serves commercial and individual clients with datadriven risk solutions and advisory services. Marsh is a business of Marsh McLennan (NYSE: MMC), the world’s leading professional services firm in the areas of risk, strategy and people. With annual revenue of $23 billion, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses: Marsh, Guy Carpenter, Mercer, and Oliver Wyman. For more information, visit marshmclennan.com, follow us on LinkedIn and X

Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.

At Marsh we recognise that our people have different priorities and commitments. We are passionate about providing an inclusive workplace that supports all of our employees in managing those priorities, and we celebrate the diversity of all the family groups that make up our extended Marsh family.

Marsh is proud to be an accredited Family Friendly Workplace www.familyfriendlyworkplaces.com, and a Work 180 endorsed employer. For information on the benefits and policies at Marsh visit www.work180.com and search “Marsh” under endorsed employers.

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