Current jobs related to CRM Analyst - Sydney - EssilorLuxottica Group

  • Dynamics CRM Business Analyst

    2 weeks ago

    Sydney, New South Wales, Australia Infosys Singapore & Australia Full time

    Business Analyst RoleWe are seeking a talented Dynamics CRM Business Analyst to help us design and implement customized solutions to address our complex business challenges. As a Business Analyst, you will be responsible for gathering and analysing business requirements, designing, and implementing CRM solutions, and providing support and training to end...

  • IT Security Risk Analyst

    3 weeks ago

    Sydney, New South Wales, Australia CRM Recruitment Full time

    Job SummaryWe are seeking a highly skilled IT Security Risk Analyst to join our team at CRM Recruitment. As a key member of our technology Risk and Assurance team, you will play a critical role in providing assurance over the company's controls for IT risk and ensuring compliance with security policies and standards.Key ResponsibilitiesSupport and report on...

  • Dynamics CRM Business Analyst

    2 months ago

    Sydney, New South Wales, Australia Infosys Singapore & Australia Full time

    Business Analyst - Dynamics CRMInfosys Consulting is a global management and IT consultancy unit of the Infosys Group, a leading advisor to companies for strategy, process engineering, and technology-enabled transformation programs. We partner with clients to design and implement customized solutions to address their complex business challenges and help them...

  • Dynamics CRM Business Analyst

    3 weeks ago

    Sydney, New South Wales, Australia Infosys Singapore & Australia Full time

    Job SummaryWe are seeking a talented Dynamics CRM Business Analyst to join our team at Infosys Consulting. As a Business Analyst, you will be responsible for gathering and analysing business requirements, designing, and implementing CRM solutions, and providing support and training to end users.Key Responsibilities:Collaborate with business stakeholders to...

  • CRM Business Analyst

    4 weeks ago

    Sydney, New South Wales, Australia Myob Full time

    About the RoleWe are seeking a highly skilled CRM Functional Analyst to join our Customer Platforms team. As a key member of our team, you will be responsible for working with our internal stakeholders to deliver exceptional sales, support, and service experiences for our customers.The OpportunityIn this role, you will work closely with our product team to...

  • Business Analyst

    2 months ago

    Sydney, Australia Infosys Singapore & Australia Full time

    Infosys Consulting is the worldwide management and IT consultancy unit of the Infosys Group (NYSE: INFY), a global advisor to leading companies for strategy, process engineering and technology-enabled transformation programs. We partner with clients to design and implement customized solutions to address their complex business challenges, and to help them in...

  • CRM Business Process Analyst

    2 weeks ago

    Sydney, New South Wales, Australia Myob Full time

    About the RoleAt MYOB, we're on a mission to empower businesses across Australia and New Zealand to succeed. As a CRM Functional Analyst, you'll play a crucial part in this journey by working closely with our internal stakeholders to deliver exceptional sales, support, and service experiences for our customers.The OpportunityWe're seeking a highly skilled...

  • CRM Analyst

    3 months ago

    North Sydney, Australia EssilorLuxottica Full time

    We are **EssilorLuxottica**, a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. Formed in 2018 by the combination of Essilor and Luxottica, our Company combines two centuries of innovation and human endeavour to elevate vision care and the consumer experience around it. We are home to the most loved and...

  • Cyber Security Risk Analyst

    3 weeks ago

    Sydney, New South Wales, Australia CRM Recruitment Full time

    Job SummaryWe are seeking a highly skilled Cyber Security Risk Analyst to join our team at CRM Recruitment. As a key member of our IT Risk Governance team, you will be responsible for providing specialized skills in security governance & compliance, risk, and assurance to meet the requirements of our IT Department risk function.Key ResponsibilitiesSupport,...

  • CRM Data Analyst- 3 Months

    5 months ago

    Sydney, Australia Charterhouse Full time

    **_Bio:_** **_Rewarding community focussed opportunity for an experienced _**_Data Analyst in_**_ a 3 months temporary assignment_** **_About the company:_** This leading government entity supports Australian’s where their work has an direct impact on the public and wider community. In this rewarding role you will contribute to making a difference,...

  • Business Analyst

    3 weeks ago

    Sydney, New South Wales, Australia Infosys Singapore & Australia Full time

    Infosys Consulting is a global advisor to leading companies, providing strategy, process engineering, and technology-enabled transformation programs. We partner with clients to design and implement customized solutions to address their complex business challenges. Our team of experts enables organizations to reimagine their future and create sustainable and...

  • Salesforce Business Analyst

    3 weeks ago

    Sydney, New South Wales, Australia Talent International Full time

    Job Title: Salesforce Business Analyst - CRM ExpertJob Description:We are seeking a highly skilled Salesforce Business Analyst to spearhead the implementation of a new Salesforce CRM system, specifically utilizing Salesforce Sales Cloud. This role is essential in streamlining processes across various business units and enhancing overall operational...

  • CRM Strategist

    5 months ago

    Sydney, Australia 303 MullenLowe Full time

    SYDNEY **Who we're looking for**: This role focuses on the agency’s CRM planning efforts, working closely with existing planning team, data analysts, and integrated account service team, initially working with one of our biggest clients, a luxury automotive brand. This role has an active contribution to drive growth and the network’s effectiveness...

  • CRM Analyst

    5 months ago

    Sydney, Australia Sharp & Carter Full time

    Iconic Lifestyle Fashion Retailer | Iconic Retailer - Provide a customer centric and data informed perspective | Leading Retailer - Competitive Salary | Significant Growth and Autonomy | Alexandria Location **About the role** This is a fantastic opportunity to further expand on CRM skills while receiving hands on support for wider development in all areas...

  • CRM Planning Specialist

    2 weeks ago

    Sydney, New South Wales, Australia Firesoft People Full time

    About Firesoft PeopleFiresoft People is a leading full-service agency dedicated to delivering exceptional results and providing our clients with a competitive edge. Our diverse team brings together expertise in advertising, data analysis, technical skills, and media buying, all in a collaborative and open environment.Key Responsibilities:Develop and Refine...

  • CRM Strategist

    7 months ago

    Sydney, Australia Firesoft People Full time

    CRM Strategist - Job Description About the Company: We are a leading full-service agency, dedicated to delivering exceptional results and providing our clients with a competitive edge. Our diverse team brings together expertise in advertising, data analysis, technical skills, and media buying, all in a collaborative and open environment. We are driven by...

  • CRM Strategist

    5 months ago

    Sydney, Australia 303 MullenLowe Full time

    Do you have what it takes to join us? We’re unlike any other agency out there. We integrate all arms of our industry - advertising, data, technology and media buying - in one place to think big, take risks, provide cut through and bring good brands an unfair share of attention. We’re a different kind of beast - so if you’re a breed apart, you could be...

  • IT Risk Advisor

    4 weeks ago

    Sydney, New South Wales, Australia CRM Recruitment Full time

    Exciting Opportunity for a Motivated IT/Cyber Security Risk AnalystWe are seeking a highly skilled and knowledgeable IT/Cyber Security Risk Analyst to join our team at CRM Recruitment. In this role, you will provide specialized skills in security governance, compliance, risk, and assurance to meet the requirements of our IT Department risk function.Key...

  • IT Risk Advisor

    4 weeks ago

    Sydney, New South Wales, Australia CRM Recruitment Full time

    Exciting Opportunity for a Motivated IT/Cyber Security Risk AnalystWe are seeking a highly skilled and knowledgeable IT/Cyber Security Risk Analyst to join our team at CRM Recruitment. In this role, you will provide specialized skills in security governance, compliance, risk, and assurance to meet the requirements of our IT Department risk function.Key...

  • CRM Planning Specialist

    2 weeks ago

    Sydney, New South Wales, Australia Firesoft People Full time

    CRM Planning SpecialistAbout Firesoft People:Firesoft People is a leading full-service agency dedicated to delivering exceptional results and providing our clients with a competitive edge. Our diverse team brings together expertise in advertising, data analysis, technical skills, and media buying, all in a collaborative and open environment.Job Summary:We...

CRM Analyst

2 months ago

Sydney, Australia EssilorLuxottica Group Full time

We are EssilorLuxottica, a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. Formed in 2018 by the combination of Essilor and Luxottica, our Company combines two centuries of innovation and human endeavour to elevate vision care and the consumer experience around it. We are home to the most loved and widely-recognized vision care and eyewear brands in the world. Our proprietary eyewear brands include Ray-Ban, Oakley, Costa, Vogue Eyewear, Persol and Oliver Peoples, complemented by over 20 prestigious licensed brands. Our advanced lens technologies include Varilux, Crizal, Eyezen, Stellest and Transitions. Every day, EssilorLuxottica’s 180,000 employees in 150 countries work towards a common mission to help people see more and be more. In Australia and New Zealand, we operate the iconic retail and eye care brands: Sunglass Hut, OPSM, Ray-ban and Laubman & Pank.

 

 

Are you an experienced CRM professional with a passion for data-driven insights and customer engagement in the retail sector? If you're looking to take your career to the next level and make a significant impact, we want to hear from you.

 

As our CRM Analyst, you'll assume a pivotal role within our dynamic CRM and marketing team, working closely with our valued vendors and partners. Your main tasks will involve igniting the growth, execution, and fine-tuning of our exhilarating CRM campaigns, with a sharp focus on boosting sales, fostering cross-sales, reducing churn, and implementing cutting-edge segmentation techniques. Furthermore, you will play a vital role in shaping our campaign and segmentation strategies and ensuring the electrifying delivery of customer interactions through multiple channels.

 

Requirements for Success

  • Create and develop business dashboards and reporting tools aimed at extracting valuable insights for informed decision-making
  • Implement customer targeting and analytics strategies tailored to the Australia and New Zealand markets
  • Assisting in the CRM marketing strategy, with a focus on enhancing customer profitability, lifetime value, loyalty, and optimizing return on media investments.
  • Development of predictive marketing capabilities, including segmentation and modelling techniques, to fine-tune customer retention and acquisition strategies
  • Understand key business drivers and provide direction on investment opportunities
  • Optimize CRM test and learn capabilities by understanding campaign performance by different customer segments and purchasing behaviours
  • Enhance the efficiency of retention campaigns by applying predictive models

 

Skills & Experience

  • Degree in Marketing, Statistics or other quantitative fields
  • 3+ years’ experience in analytics related to CRM and Customer Insights
  • Strong communication skills along with a customer-oriented attitude
  • Experience in reading and writing complex SQL statements
  • Microsoft package skills (Strong in Excel)
  • Knowledge of CRM analytical tools 
  • Experience with data analytics and use of tools like PowerBI and SAP
  • Modelling and segmentation experience, knowledge of MAPR/Unica will be considered a plus

 

Working at EssilorLuxottica

A career with EssilorLuxottica will offer you rewarding experiences and the opportunity to develop your skills every day. Working at our head-office located in North Sydney, you will enjoy:

  • Wellness amenities including reformer a Pilates studio, Yoga classes, Personal training and Bike storage.
  • Abundance of local cafes, a major shopping centre and close to public transport facilities
  • Global volunteering opportunities through our OneSight Foundation
  • Wide range of career opportunities across the EssilorLuxottica network
  • Complimentary full-time concierge services offering an exclusive hotel-style experience
  • Options for a hybrid working environment

 

Next Steps

If you're a seasoned CRM Analyst with a strong retail background and are excited about shaping the future of our retail customer engagement, we encourage you to apply today.

As an inclusive, team-first company, our people are at the core of everything we do. 

We have always been committed to making the best glasses possible to enable people to enjoy the beauty of life in all its forms. 

We care deeply about creating a workplace where our team members feel valued, respected and empowered and are committed to providing equal opportunity regardless of gender identity, ethnicity, disability, sexual orientation or life stage. 

We value flexibility, and encourage our team members to work in ways that meet their work/life commitments and support their wellbeing. 

We work hard to create a safe and inclusive environment for all, and most importantly, we're all about creating better experiences – for our customers and for each other.