Current jobs related to Ground Services Manager - East Ballina - Oceania Ground Force
-
Ground Operations Specialist
4 days ago
East Ballina, New South Wales, Australia Oceania Ground Force Full timeAbout Oceania Ground ForceOceania Ground Force is an Australian-owned company that provides ground handling services to leading airlines. With over 25 years of experience, we have grown to become a major player in the industry, operating at 14 locations across Australia and the Pacific.
-
Airside Ground Crew Member
3 weeks ago
East Ballina, New South Wales, Australia Oceania Ground Force Full timeAbout the RoleOceania Ground Force is seeking a skilled Ground Handling Specialist to join our team at the airport. As a Ground Handling Specialist, you will play a critical role in ensuring the safe and efficient movement of aircraft, passengers, and cargo.Key ResponsibilitiesPerform bagroom functions, including scanning and manual handling of luggage.Load...
-
Airside Ground Operations Specialist
2 weeks ago
East Ballina, New South Wales, Australia Oceania Ground Force Full timeAbout the Role:Oceania Ground Force is seeking a skilled Airside Ground Crew member to join our team. As an Airside Ground Crew member, you will be responsible for ensuring the safety and efficiency of aircraft operations.Key Responsibilities:Perform bagroom functions, including scanning and manual handling of luggage.Load and unload baggage and freight...
-
Airside Ground Crew Member
3 weeks ago
East Ballina, New South Wales, Australia Oceania Ground Force Full timeAbout the RoleOceania Ground Force is seeking a skilled Airside Ground Crew Member to join our team at Ballina Airport. As a key member of our frontline team, you will play a critical role in ensuring the safety and efficiency of aircraft operations.Key ResponsibilitiesPerform bagroom functions, including scanning and manual handling of luggage.Load and...
-
Ground Handling Specialist
2 weeks ago
East Ballina, New South Wales, Australia Oceania Ground Force Full timeAbout the RoleOceania Ground Force is seeking a skilled Ground Handling Specialist to join their team. As a key member of the airport operations team, you will be responsible for ensuring the safe and efficient handling of aircraft.Key ResponsibilitiesHandle baggage and cargo operationsEnsure accurate receipting and dispatching of aircraftOperate ground...
-
Airside Ground Crew Member
3 weeks ago
East Ballina, New South Wales, Australia Oceania Ground Force Full timeAbout the RoleOceania Ground Force is seeking a skilled and safety-focused individual to join our airside ground crew team. As a key member of our frontline team, you will play a critical role in ensuring the safety and efficiency of aircraft operations.Key ResponsibilitiesPerform bagroom functions, including scanning and manual handling of luggage.Load and...
-
Airside Ground Crew Member
1 month ago
East Ballina, New South Wales, Australia Oceania Ground Force Full timeAbout the RoleWe are seeking a highly skilled and safety-focused individual to join our Airside Ground Crew team at Oceania Ground Force. As a key member of our frontline team, you will play a critical role in ensuring the safety and efficiency of aircraft operations.Key ResponsibilitiesPerform bagroom functions, including scanning and manual handling of...
-
Airside Ground Crew
3 months ago
East Ballina, Australia Oceania Ground Force Full timeBallina AirportKEY BENEFITS TO YOUJoin Oceania Ground Force and take advantage of accelerated career progression, where you'll gain valuable skills that can be applied across various industries. Our rotational rostering offers the flexibility you need for a balanced work and personal life. Enjoy the perks of our Reward & Recognition Scheme and comprehensive...
-
Airside Ground Crew Member
4 weeks ago
East Ballina, New South Wales, Australia Oceania Ground Force Full timeAbout the RoleWe are seeking a highly skilled and safety-focused individual to join our Airside Ground Crew team at Oceania Ground Force. As a key member of our frontline team, you will play a critical role in ensuring the safety and efficiency of aircraft operations.Key ResponsibilitiesPerform bagroom functions, including scanning and manual handling of...
-
Airside Ground Crew Member
2 months ago
East Ballina, New South Wales, Australia Oceania Ground Force Full timeAbout the RoleWe are seeking a highly skilled and safety-focused individual to join our Airside Ground Crew team at Ballina Airport. As a key member of our frontline team, you will play a critical role in ensuring the safety and efficiency of aircraft operations.Key ResponsibilitiesPerform bagroom functions, including scanning and manual handling of luggage,...
-
Airside Ground Crew Member
4 weeks ago
East Ballina, New South Wales, Australia Oceania Ground Force Full timeAbout the RoleWe are seeking a highly skilled and safety-focused individual to join our Airside Ground Crew team at Ballina Airport. As a key member of our frontline team, you will play a critical role in ensuring the safety and efficiency of aircraft operations.Key ResponsibilitiesPerform bagroom functions, including scanning and manual handling of luggage,...
-
Airside Ground Crew Member
4 weeks ago
East Ballina, New South Wales, Australia Oceania Ground Force Full timeAbout the RoleOceania Ground Force is seeking a highly skilled and safety-conscious individual to join our team as an Airside Ground Crew Member. As a key member of our frontline team, you will play a critical role in ensuring the safety and efficiency of aircraft operations.Key Responsibilities:Perform bagroom functions, including scanning and manual...
-
Airside Ground Crew Member
2 weeks ago
East Ballina, New South Wales, Australia Oceania Ground Force Full timeAbout the RoleThis exciting opportunity allows you to be part of the frontline team ensuring the safety and efficiency of aircraft operations.Your role involves handling critical tasks such as bagroom operations, loading and unloading, operating specialized equipment, and ensuring the precise receipting and dispatching of aircraft.Every day offers a new...
-
Airside Ground Crew Member
3 weeks ago
East Ballina, New South Wales, Australia Oceania Ground Force Full timeAbout the RoleThis is an exciting opportunity to be part of the frontline team ensuring the safety and efficiency of aircraft operations at Ballina Airport. Your role involves handling critical tasks such as bagroom operations, loading and unloading, operating specialized equipment, and ensuring the precise receipting and dispatching of aircraft.Your Key...
-
Customer Service Representative
2 days ago
East Ballina, New South Wales, Australia Oceania Ground Force Full timeAbout Oceania Ground ForceOceania Ground Force is a leading ground handling services company in Australia, committed to delivering exceptional service quality to its clients. With over 25 years of experience and a team of over 500 employees across 14 locations, the company has established itself as a trusted partner in the industry.Our mission is to provide...
-
Airport Customer Service Representative
2 weeks ago
East Ballina, New South Wales, Australia Oceania Ground Force Full timeAbout the RoleOceania Ground Force is seeking a skilled and customer-focused individual to join our team as a Check-In Crew member. As a key member of our ground handling services team, you will be responsible for providing exceptional customer experiences to airline travellers.Key ResponsibilitiesGreet customers warmly at check-in and ensure travel...
-
Customer Service Representative
3 weeks ago
East Ballina, New South Wales, Australia Oceania Ground Force Full timeAbout the RoleOceania Ground Force is seeking a skilled Customer Service Representative to join our team as a Check-In Crew member. In this exciting role, you will be at the forefront of providing exceptional customer experiences to airline travellers.Key ResponsibilitiesGreet customers warmly at check-in and ensure travel documents meet requirements.Assign...
-
Airport Customer Service Agent
4 days ago
East Ballina, New South Wales, Australia Oceania Ground Force Full timeAbout Oceania Ground ForceWe are a leading Australian-owned ground handling services company, committed to delivering exceptional service quality to our clients. With over 25 years of experience and a team of over 500 employees across 14 locations, we have established ourselves as a trusted partner in the aviation industry.Job SummaryWe are seeking a highly...
-
Customer Service Representative
2 weeks ago
East Ballina, New South Wales, Australia Oceania Ground Force Full timeAbout the Role:Oceania Ground Force is seeking an exceptional individual to join our team as a Check-In Crew member. As a key member of our airport operations team, you will be responsible for delivering exceptional customer experiences to airline travellers.Key Responsibilities:Greet customers warmly at check-in and ensure their travel documents meet...
-
Airside Operations Specialist
1 week ago
East Ballina, New South Wales, Australia Oceania Ground Force Full timeAbout the RoleWe are seeking a highly skilled and motivated individual to join our team as an Airside Ground Crew member. This is an exciting opportunity to be part of the frontline team ensuring the safety and efficiency of aircraft operations.Key ResponsibilitiesPerform bagroom functions, including scanning and manual handling of luggage.Load and unload...
Ground Services Manager
3 months ago
KEY BENEFITS TO YOU
- Accelerated upskilling and career progression developing exceptional transferable skills.
- Rotational rostering to provide flexibility & work/life balance.
- Reward & Recognition Scheme & Employee Assistance Program.
- Employee Assistance Program providing support to our people.
ABOUT THE COMPANY
Oceania Ground Force, an Australian-owned Ground Handling Services Company, is dedicated to delivering professional and efficient services to leading airlines. Operating since June 1996, we have grown to over 500 employees in 14 locations across Australia and the Pacific. Our company combines cutting-edge technology and equipment with a hands-on management approach to ensure top-notch service quality.
INTRODUCTION
We are excited to announce a unique and influential leadership opportunity at Townsville Airport as the Ground Services Manager. In this pivotal role, you will serve as the senior manager overseeing our Townsville operations, with responsibility for Ramp and Customer Services, catering to multiple Airline Customers.
YOUR ROLE
As the Ground Services Manager, your primary objective will be to foster and nurture strong and proactive relationships with our valued Airline Customers, based on trust, respect, and exceeding their expectations. Additionally, you will be responsible for managing functional relationships with all other airport stakeholders.
LEADERSHIP AND MANAGEMENT
You will lead a dynamic team of 15 employees, making it imperative to possess strong leadership skills combined with exceptional emotional intelligence, integrity, self-awareness, and effective communication.
You will lead the team to ensure the delivery of outstanding service standards for Oceania Ground Force within defined Safety and Compliance standards, financial, operational and employee relations objectives.
OPERATIONAL RESPONSIBILITIES1. Safety and Compliance:
- Drive, enforce, and manage Safety and Compliance standards in accordance with Airline and Company Standard Operating Procedures.
- Innovatively address challenges while consistently ensuring Safety and Compliance, exceeding Airline Customer expectations.
2. Stakeholder Relations:
- Cultivate cohesive relationships with the Airport Authority and Airline Customer stakeholders.
- Provide transparent and timely communication on daily operational performance of Ramp and Customer Service.
- Oversee the recruitment process, proactively identifying opportunities for growth.
- Foster a Just Culture, promoting incident reporting and preventing threats to Safety and Compliance.
- Manage staff performance and provide objective feedback, guidance, and support.
- Effectively communicate Safety and Compliance updates through regular Toolbox meetings.
- Efficiently plan and schedule daily resources, minimising overtime.
- Oversee regular Airline and Company audits, presenting feedback and results to key stakeholders.
- Prepare safety and incident/accident investigations, generating comprehensive reports.
- Promote an equal employment opportunity culture that champions diversity, equity, and inclusivity, free from discrimination.
- A minimum of 3 years' experience in Ground Handling Services at an Australian Airport.
- A minimum of 5 years’ experience in people management, with a strong ability to confidently and effectively manage people.
- A deep understanding of Airport Regulations and Compliance.
- A thorough grasp of Airline Customer expectations regarding Safety and Compliance.
- Ability to meet deadlines, maintain high standards, and pay meticulous attention to detail.
- Proficiency in Australian Employee Relations legislation.
- Exceptional leadership qualities, empowering individuals and building effective teams.
- Resilience in overcoming operational and workforce challenges.
- Confidence in participating in the recruitment process and team building.
- A strong aptitude for learning new skills and using various IT and software programs.
- Effective problem-solving skills, with the ability to remain composed under pressure.
- Innovation, creativity, and strategic thinking in developing solutions.
- Strong communication skills, including articulation, decision-making, and influence.
- Impeccable grooming and professional deportment.
- Trustworthiness in handling sensitive information, displaying a strong sense of confidentiality and ethical behaviour.
- Ownership of problems with timely resolution, ensuring communication of outcomes to relevant departments.
HOW TO APPLY
Please complete the requested work history and education / qualifications information on the application page (you are encouraged to detail any (and all) certificates or licence(s) information under the education section).
We would love to hear from you if you meet the selection criteria and if you have, and are able to commit to, the essentials that we are looking for to join our fantastic team.
Simply complete the application process by clicking the Apply Now button and we’ll be in touch.
APPLY NOW
No recruitment agencies please
