Team Leader Disability Services

2 weeks ago

City of Bayside, Australia CareChoice Full time
  • Leading disability provider since 2007
  • Permanent full time role
  • Exceptional benefits program, including access to your pay as you earn it

About CareChoice

CareChoice is a NDIS, DFFH / Human Services Standard and TAC/ WorkSafe registered services provider. We deliver a wide range of services and provide complex support across the Disability sector in a range of settings including home care, residential, community and Specialist Disability Accommodation.

CareChoice is committed to service excellence and works closely with clients, their families, and key stakeholders to ensure individuals receive the very best person-centred care. The CareChoice team are passionate about their work and pride themselves in delivering an exceptional calibre of service.

Our values:

Our philosophy of service provision is based upon our values of:

  • People, First 
  • Brilliant Together 
  • Bring Our Best. Always 
  • Relentless Optimism 

Benefits & culture

CareChoice is proud to be an EEO employer. We support an inclusive approach in the workplace. We celebrate our diversity and welcome staff regardless of ethnicity, faith, sexual orientation, gender identity and lifestyle choices. Aboriginal and Torres Strait Islander people are encouraged to apply.

As a CareChoice employee, benefits you’ll be able to take advantage of include:

  • Access to your pay as you earn it via our financial wellbeing partner
  • Employee Pathways Scholarships
  • Employee Support Fund
  • Free ongoing training and development
  • Annual recognition awards
  • Paid Pregnancy loss leave for either parent
  • Flexible work
  • A number of employee wellness platforms including EAP, free flu shots and travel discounts.
  • Discounts with major retailers including:
    • Car and Health Insurance
    • Fuel
    • Groceries and food
    • Gas, Electricity, Internet, and Mobile Phones
    • Pet supplies
    • Movie tickets
    • Other major retailers such as Catch, Myer, Kmart, Big W, JB Hi Fi plus many more.
  • Monthly Recognition & Reward for Employee of the Month
  • Service Recognition Program
  • Career development opportunities including secondments and Job-Ride-A-Long program

From the moment you step through our doors, you’ll feel welcome and supported to do your best work and really make a difference in people’s lives.

How you’ll make an impact

Are you a qualified disability support worker with current or previous experience dealing with complex clients? Are you looking to upskill and for your next career development opportunity? 

We’re currently recruiting for a Team Leader to join our complex disability team located in metro South - East region of Melbourne.

Reporting directly to our Complex Disability Manager, you will be responsible for supervising, managing and motivating team members throughout the complex programs on a daily basis, ensuring the team provides quality services and safeguards to our clients that promote opportunities for meaningful participation and active inclusion in society.

A day in the life as a Team Leader with CareChoice, may see you supporting your team with:

  • Coaching, mentoring, guidance and support to identify risk increasing behaviours
  • Coordination of supports to complex client programs
  • Maintain and audit client records for compliance purposes
  • Crisis management and incident report follow up
  • Assess staff performance on an ongoing basis
  • Presenting to Care Teams with participant updates

About you

As a positive role model with a ‘can do attitude’, you’ll have a high degree of initiative and strong desire to achieve outstanding results. 

It's not essential, but if you have a nursing/social work/psychology background it would be advantageous.

Ideally, you’ll have:

  • Previous experience supporting clients with complex needs in the community
  • Relevant qualifications in the disability and community services (Certificate IV in Disability or equivalent)
  • A genuine desire to ensure that clients receive exceptional service
  • Willingness to work as part of a team and cultivate a strength-based approach
  • Knowledge of restrictive practices
  • Knowledge and experience writing person-centred plans
  • Excellent attention-to-detail and supervisory skills

Mandatory Requirements:

  • You must currently hold First Aid and CPR qualification
  • Valid and current Victorian Driver's Licence
  • NDIS Worker Screening Clearance and Working with Children Check (or willing to obtain)

To apply online, please click on the appropriate link below. Alternatively, please contact Jo Thomson via email jthomson@carechoice.com.au

Employment with CareChoice is subject to satisfactory background checks which include Professional References, Employee Working with Children Check, Disability Worker Exclusion Scheme Check and NDIS Worker Screening Clearance. 

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