Venue Operations Manager

3 months ago

Launceston, Australia Country Club Resort Full time

About Country Club Tasmanian and our new venue

Country Club Tasmania is a premier resort and casino in Launceston, Tasmania, owned by Federal Group, a family business operating across the Tourism, Hotel, and Gaming industries. Country Club Tasmania is a proud employer of over 350 staff members, who are committed to delivering exceptional service and memorable experiences to every guest.

Our footprint in the Tasmanian landscape is set to increase significantly in March 2025, with a new entertainment, food and beverage precinct set to open This new precinct will include the creation of a world-class 28 bay driving range and an extraordinary mini golf facility, plus a café, bar and quick service restaurant, it is set to redefine the leisure experience at Country Club and create lasting memories for guests of all ages.

What you can expect in a day in this role: 

We’re on the lookout for a dynamic Venue Operations Manager to lead strategic planning and execution of our vibrant and fun new entertainment venue, reporting to the General Manager and working alongside Country Club’s Leadership Team. In this role, you’ll be the mastermind behind the scenes, orchestrating everything from memorable service to keeping our new venue in excellent condition. This will include:

  • Operational Planning: Map out the ultimate game plan to keep our venue thriving and buzzing with excitement.
  • Team Leadership: Guide and inspire a fantastic team to deliver excellent service and create a lively, positive work environment.
  • Customer Experience: Ensure every guest has an unforgettable time, making our venue the go-to fun spot for all ages.
  • Venue Standards: Maintain our high standards with a keen eye for detail, ensuring the new facilities are kept spotless and at top quality.
  • Performance Results: Drive success and growth, helping Country Club Tasmania reach new heights.

What you will bring to the role: 

Our new Venue Operations Manager will ideally bring previous experience in a similar role at a premium venue, as well as the following;

  • A genuine passion for leadership in the food and beverage industry,
  • The ability to support recruitment, develop and train, and lead a growing high-performance team,
  • Maintain currency with industry trends and best practices to continuously improve service offerings, to ensure a lively and dynamic guest experience
  • Monitor and maintain inventory levels for supplies and equipment, to ensure high quality service standards
  • Ability to implement a dynamic budgeting approach, leveraging performance data and market trends to allocate resources effectively, driving revenue growth while controlling costs and maximising profitability.

You will be required to hold a valid RSA Certificate and working with vulnerable people check for this role. An appointee to this role may also be subject to pre-employment and ongoing screening checks.

What you can expect from us

  • The opportunity to take on a newly created role, leading excellence in an exciting new venue
  • Daily staff meal to keep you fuelled and energised
  • Opportunities to work with and learn from talented and professional industry leaders
  • Federal Group employee benefits including access to internal career opportunities, internal and external discounts, and much more

Interested? Take the next steps..

We look forward to hearing from you, so click “Apply” and follow the steps to send us your resume and engaging cover letter outlining why you are right person for the role.

For any further information, please contact Rachel Callen, Talent Acquisition Manager at:  rcallen@federalgroup.com.au

If this isn’t the right role for you but you’re interested in working at one of the Federal Group properties, please check out all of our current vacancies on our website www.federalgroup.com.au.

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