Senior Operations Manager

1 month ago


Launceston, Tasmania, Australia Atlas People Ltd Full time
Company Overview

Atlas People Ltd is a leading provider of adventure experiences, offering unique opportunities for individuals to explore new horizons and develop their skills in the hospitality industry.

Salary

We offer an attractive salary package, with estimated annual earnings ranging from $65,000 to $85,000 AUD, depending on experience and location.

Job Description

This role is perfect for an experienced Duty Manager looking for a challenging opportunity to lead our daily operations and deliver exceptional customer service. As a key member of our team, you will be responsible for allocating work to and supervising employees, maintaining safety protocols, and ensuring the smooth operation of our venues.

Required Skills and Qualifications
  • Minimum 2+ years' experience as a Duty Manager in the hospitality industry
  • Strong work ethic and excellent communication skills
  • Valid RSA, RSG, or equivalent certification (dependent on state/country requirements)
  • Possession of a strong passion for service and the food and beverage industry
  • Sound knowledge of hotel industry trends and practices
  • Ability to mentor and develop potential leaders within the team
Benefits

We offer a range of benefits, including:

  • Ongoing work opportunities with leading clients
  • Meals while on shift, accommodation, and transport provided
  • PAID FOR EVERY HOUR WORKED - no salary position that pays minimal for crazy hours
About the Role

This role involves:

  • Staff management and supervision
  • Handling customer enquiries and complaints
  • Enforcing and advocating hotel policies and procedures
  • Liaising with other departments to ensure seamless operation


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