Assistant Venue Manager

2 months ago

Launceston, Australia Du Cane Brewery and Dining Hall Full time

**About Us**:
We are Launceston locals who love to get out into the wilderness and explore Tasmania’s amazing natural parks and reserves. We’re also passionate about creativity and believe Launceston or ‘Launnie’ is at a tipping point, and we’re excited to play our part in the evolution of this Northern Tasmanian town renowned for its great food & beverage and unparalleled lifestyle.

**Du Cane Brewing - Purpose**:
To champion and conserve Tasmania’s walking culture and environment, and be the beer for all Launcestonians and a refuge for the like-minded.

We aim to create a space that embraces creativity and diversity, is welcoming and inclusive and celebrates quality, local food and beverage.

**Role Profile**

We are on the hunt for an enthusiastic assistant manager with proven experience in managing a diverse team while delivering exceptional customer service in a larger scale, high turnover environment.

**Reporting To**:
Venue Manager

**Accountabilities**:

- Customer satisfaction as measured by social media (Google, Facebook, Trip Advisor etc.)
- Safety and wellbeing of your team
- Staff engagement & team culture
- Community engagement
- Rostering
- Ordering & Stock Management
- Conflict resolution withing the team
- Complaint resolution with customers
- Venue hygiene and execution standards

**Personal Attributes**:

- High levels of motivation and a proven self-starter
- Friendly, engaging demeanor and positive attitude
- A passion for the outdoors and craft beer
- Flexibility to work when required, including nights
- Excellent presentation and communication skills
- Ability to lead and motivate a team & get them working together
- Takes direction and applies it to the required tasks
- Well organized, dependable and results focused
- Exceptional time management skills and the ability to prioritize and multitask
- Ability to embrace the Du Cane Brewing values

Pay: $70,000.00 - $80,000.00 per year

**Benefits**:

- Employee discount
- Free drinks
- Free food
- Professional development assistance

Schedule:

- 8 hour shift
- Afternoon shift
- Day shift
- Evening shift
- Public holidays
- Weekend availability

Supplementary Pay:

- Tips

**Experience**:

- Bar management: 1 year (required)
- Restaurant industry: 1 year (preferred)

Work Authorisation:

- Australia (required)

**Location**:

- Launceston, TAS 7250 (preferred)

Work Location: In person

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