Operations Lead

5 months ago

Melbourne Airport, Australia Australia Post Full time

General information

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Name

Operations Lead

Site / Location

Melbourne Gateway Facility

Ref #

12348917

Opening Date

21-Aug-2023

Suburb

Melbourne Airport

Entity

Australia Post

Work Type

Permanent Full Time

Description & Requirements

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Help us deliver like never before

Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We're delivering for the environment, for our communities, for our customers and for our people. We're moving forward and we want you to come along for the ride.

About the opportunity

The pivotal role of the Melbourne Gateway Facility (MGF) Operations Lead will lead a diverse operations which includes Domestic and International Operations. The Operations lead will work very closely with the Facility Operations Manager to steer the processing and delivery operations within the processing site, which operates on a 24-hour schedule. The primary focus will be the PM operations which services AP's premium product Domestic Express Post and International Outbound processing. The Operations lead responsibility extends to both day / night operations in which a level of flexibility will be required for this role dependent on additional shift focuses. Each shift is managed by experienced AO5's ( Operations Supervisors ) that will provide support to the Operations Lead.

The core objective of this role is to provide assistance to the Operations Manager in the Operations Lead aims to facilitate cost efficiency, safety standards and driving key results during the PM Shift and throughout the day.

What you'll deliver with us

The Operations Lead undertakes the crucial task of maintaining compliance standards, working closely with the Operations Manager to ensure adherence to these benchmarks during the 24-hour operation. However, their impact is not limited to adherence alone; the role actively supports and drives changes aimed at managing costs and nurturing network and operational innovation using LEAN methodology and viewing the operation with a Continuous Improvement lens.

The role is aimed at optimising the utilisation of automation assets and the streamlining of parcel processing operations. This optimisation drive primarily caters to the efficient functioning of Express Post and International services. In essence, the Operations Lead's role constitutes a linchpin in the realisation of a cohesive, innovative, and efficient operational framework within the Melbourne Gateway Facility, ensuring seamless operations around the clock.

You'll also

  • Support the execution of facility communication plan
  • Management of staff allocation within the operational shifts and ensure the availability of equipment needed to complete work
  • Manage and lead change within a consultative framework.
  • Assist the Operations Manager with delivering value from an asset base and operating budget at the Melbourne Gateway Facility.
  • Engage, influence and secure active support from all key stakeholders to deliver business outcomes, including managers, employees, unions, contractors and community
  • Lead a culture within across the operational shifts that fosters the One Australia Post approach, focuses on safety and wellbeing and puts the customer at the forefront of all activities and decisions within the Melbourne Gateway Facility

About you

You are a Safety focused Logistics guru with a strong focus on continuous improvement where you can implement your initiatives across efficiencies within a processing operation site. You have sound verbal and written communication skills that allow the opportunity for you to lead by example by empowering your team around you.

You'll also have

  • Supply chain / Logistics experience is highly preferred but not essential
  • Exposure to LEAN methodology and Continuous Improvement strategies
  • Experience leading a large and complex team
  • Exposure to Tech / Automation
  • Demonstrated experience in driving results within a processing facility

How we'll deliver for you

  • Collaborative team environment
  • Work for an iconic and leading logistics company
  • Strong Career development

We're delivering together

Our diverse and inclusive workplaces bring out the best in our people. We're all ages, genders and abilities, and we come from all walks of life. That's how we deliver for Australia - together. We believe our business should reflect the diverse communities we operate in. See how we're achieving that here.

We encourage applications from all backgrounds including Aboriginal and Torres Strait Islander peoples, People with Disability and Ex Defence Force.

We acknowledge the Traditional Custodians of the land on which we operate, live and gather as employees, and recognise their continuing connection to land, water and community. We pay respect to Elders past, present and emerging. To find out more about our progress with reconciliation, watch this short video.

One last thing

Research shows that women and people of colour are less likely to apply for roles if they don't meet every qualification. If after reading this, you're not sure you tick every single criteria box, but have the passion to get behind our purpose, the determination to face a challenge and a willingness to grow and learn, we think you should click that apply button anyway. We're passionate about building a diverse and inclusive team, and love hearing from people like you.

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