Operational Excellence Lead

3 days ago


Brisbane Airport, Australia Australia Post Full time
Job Description

Australia Post is a leading logistics and postal service provider in Australia, striving to deliver exceptional customer experiences through operational excellence.

About the Opportunity

We are seeking an experienced Operational Excellence Lead to join our team at the Brisbane North facility. As a key member of our leadership team, you will be responsible for driving operational efficiency, safety, and compliance across First, Middle, and Last Mile services.

Your Key Responsibilities:

  • Deliver Service Excellence: Ensure strong cooperation with internal and external customers, Government Authorities, and BNE Airport (BAC), while meeting performance and compliance standards.
  • Operational Oversight: Oversee the day-to-day operations of the Brisbane North facility, ensuring smooth transitions and maximizing performance.
  • Innovation and Technology Integration: Lead the integration of new technologies and automation, fostering a culture of innovation and high-performance.
  • Culture Development: Promote a


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