Lead Retail Operations Manager

3 weeks ago


Melbourne Airport, Australia Sunglass Hut Full time

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We are looking for an experienced Assistant Store Manager to join our team at Sunglass Hut in Melbourne Airport. As a key member of our retail operations, you will be responsible for supporting the store manager and driving sales growth.

Sunglass Hut is a global leader in the sale of premium sunglasses with over 3,000 stores worldwide. We offer a dynamic work environment with endless possibilities to grow your career and develop your customer expertise.

About You

  • A minimum of 1 year of supervisory experience in a retail environment, preferably in luxury goods or eyewear
  • Proven track record of meeting and exceeding sales targets/KPIs
  • Exceptional time management and organisational skills
  • Ability to provide coaching and feedback to team members
  • Strong communication and interpersonal skills

The Role

  • Support the store manager in achieving sales targets and operational goals
  • Cultivate a culture of continuous improvement through coaching and training
  • Act as Store Manager when required, including opening and closing of the store
  • Deliver exceptional customer service and product knowledge
  • Implement visual merchandising strategies and promotional changes
  • Create a safe working environment for team members and customers

What We Offer

  • A competitive salary of $80,000 - $100,000 per annum, depending on experience
  • An obtainable monthly bonus scheme that rewards performance
  • A generous yearly $1,500 product allowance and family & friends discounts of up to 50% off
  • Up to 50% off Oakley eyewear and apparel throughout the year
  • A world of personal and professional learning through Leonardo, our online platform

Company Overview

Sunglass Hut is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. We bring together the expertise of two industry pioneers, one in advanced lens technologies and the other in the craftsmanship of iconic eyewear.



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