Communications Coordinator

4 months ago

Sydney, Australia REA Group Full time

Develop your career at REA

Know someone who would be great for this role and want to land yourself a $2,000 referral bonus? Check out our Employee Referral Program and use the Refer button to submit their details.  

 

You’re here because you’re interested in taking the next step in your career. Your team knows you are great, but this team might not know you so well. This role reports to Tina Alldis – it wouldn’t hurt to reach out to them for a chat to learn more about the position Prior to applying, please speak with your current manager – it’s crucial they are aware of your interest in another role.   

 

Which team is this in 

The Communications Coordinator role sits within the Corporate Communications, Events & Franchise Marketing team as part of the Financial Services business at REA Group. Our team’s goal is to create an engaged, informed and connected Mortgage Choice broker network.

The Communications Coordinator provides essential support in creating and delivering accurate, timely and error-free communications to our broker network, internal teams and external audiences, as well as supporting with other critical engagement initiatives such as the Mortgage Choice Charity Foundation and our industry awards submissions.

 

Day to day of the job 

We are looking for someone who possesses exceptional attention to detail, is highly organised, has a deep desire to learn about and apply communications best practice, and genuinely cares about the quality of the communications they produce. Importantly, you will have a penchant for imposing order on chaos, and you will be adept at herding cats. No two days will ever be the same, but your core responsibilities will include:

  • Working closely with the Broker Communications Manager and Senior Manager Communications & Engagement to deliver the strategic plan for broker communications and engagement initiatives
  • Managing the Broker Engagement Calendar, ensuring all network communications and activities are recorded and delivery schedules effectively managed for maximum impact/cut-through
  • Assisting with the coordination and delivery of broker communications initiatives, taking ownership of BAU communications, preparing comms plans and owning some change initiatives
  • Providing communications support to other areas of the team, including Marketing, Events and Corporate Communications across a range of communications materials and for diverse audiences
  • Writing and editing high-quality, error-free content, delivered to deadline
  • Analysing the performance of content and identifying ways to increase the effectiveness of broker communications
  • Running professional webinars via Zoom for the broker network and internal teams
  • Updating and maintaining relevant sections of online resources such as the Help Centre and The Garage.

You’ll also be involved in – or own – stretch goals/projects where you’ll have the opportunity to really shape the world around you:

  • Refreshing the structure and design of broker communications to increase effectiveness and cut-through, including enhancing overall creative, video production and podcasts.
  • Streamlining internal communications processes to elevate delivery standards
  • Growing the reach and impact of cornerstone cultural programs such as the Mortgage Choice Charity Foundation, milestone recognition, the Aspire program for women
  • Managing and developing industry award submissions to increase the profile of our broker network.

Who we’re looking for  

  • 3–5 years experience in a communications, media or PR role
  • Experience using HubSpot or similar CRM platforms for eDM delivery
  • A tertiary qualification in Communications or a related discipline
  • Exceptional copywriting skills, and experience across a range of editorial materials and channels
  • The ability to deliver high-quality copy to brief and within deadline
  • Exceptional organisation and time management skills, with experience working in a fast-paced and agile environment, and juggling competing priorities
  • The people skills to build relationships with a range of stakeholders at varying levels of the organisation
  • Solid tech skills (Word, PowerPoint, Excel, Adobe, Zoom, CRM experience)
  • A can-do, ‘get it done’ attitude and positive approach
  • Some experience in Financial Services or mortgage broking is a bonus but not essential for this role.

Some of these things might push you out of your comfort zone or you might be looking at this thinking you can absolutely flourish in this role… Whatever you think, we think you should throw your hat in the ring  

 

Reach out to Edan Haddock if you need any help.  

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