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Process Improved Lead

3 months ago

Sydney, Australia Woolworths Full time

Process Improvement Lead – Diagnostic, Design and Delivery

  • Fix Term Opportunity
  • Flexible Working Options - QLD / NSW
  • Excellent opportunity for growth within the group

We are Woolworths Group

We are Woolworths Group. 200,000+ bright minds, passionate hearts, and unique perspectives across Australia and New Zealand. Connected by a shared Purpose - 'to create better experiences together for a better tomorrow'. That Purpose fuels our ambition to explore new ideas, make brave commitments, and innovate better ways to meet the food and everyday needs of more than 24 million customers every week.

If you're excited to turn today's blue-sky thinking into a better tomorrow for future generations, you'll find yourself supported and enriched in a dynamic, inclusive, and empowering workplace. With a culture of genuine care, a flexible approach to work, and opportunities across the group to grow your career and make a meaningful impact, the possibilities for what we can achieve together are endless.

About the role:

The purpose of this role is to deliver business analysis and process improvement services into the Pay solutions Value stream’s prioritised set of enhancements, initiatives  and projects. 
The role reports to the Product Owner - Diagnostics, Design and Delivery in the Workforce Enablement Team. This team’s outcomes are to support successful requirements definition, deployment and embedding of pay solution initiatives, and to achieve the promised levels of technology adoption and benefits realisation.

What you’ll do

Planning and design stage deliverables may include business requirements analysis, data analysis, process analysis and redesign, change impact analysis, change/ communications and training planning. Implementation stage deliverables may include change/ communications and training delivery, process and procedure documentation, test scenario development, and training delivery. As the role will work concurrently across a number of initiatives in an agile environment, a light or high level approach to many of these deliverables is required. 

Focus areas include: 

  • Leverage understanding of leading practice business processes and the functional concepts of the Woolworths Pay solutions (Kronos, SuccessFactors and SAP) to facilitate the design of future business processes and procedures, incorporating the necessary internal controls to meet compliance requirements.
  • Analyse the current state processes to identify risks, issues and opportunities for improvement, through the Pay Solutions initiatives, and present key ideas to the leadership team and stakeholders to agree the go forward approach.
  • Collaborate with stakeholders to scope, design and deliver the change management activities necessary to support the deployment of the Pay solutions initiatives, to business areas and corporate functions 
  • Ensure that business processes and procedures are designed and documented according to the standards set by the relevant Chapter Leaders; ensure the upstream and downstream systems and processes are optimised; all processes are appropriately mapped and documented; and all artifacts maintained through change control.
  • Support the Functional Consultants with business requirements documentation, data analysis, security role mapping, and training material content development.

What you’ll bring

  • 3+ years experience in both business analysis and process improvement disciplines
  • Prior Kronos Workforce Central experience, with SAP Payroll and/or SuccessFactors 
  • Experience in working in a fast paced, agile environment with focus across multiple initiatives
  • Proven experience with stakeholders at all levels, workshop facilitation and focus groups to explore business transformation opportunities
  • Strong business acumen and ability to apply end to end design thinking with a focus on the human experience
  • High quality of verbal and written communication 

Everyone belongs at Woolworths Group

Diversity, equity, inclusion, and belonging are key to realising our purpose of better together for a better tomorrow. We recognise the value our team’s diversity brings to our business, customers, and communities and that teams with diverse experiences and backgrounds enrich our group and are better able to innovate and solve problems. As one of the largest employers in Australia and New Zealand, we aim to create a truly inclusive workplace where everyone feels that they belong, can be their best selves, and reach their full potential.

We encourage all candidates to apply; please let us know in your application if we can support you with any adjustments in the hiring process.

You can learn more about working with us on LinkedIn or via www.wowcareers.com.au. #LI
 
Our Talent Acquisition Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. Woolworths Group is not responsible for any fees related to unsolicited resumes.