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ITSM & ServiceNow Specialists
1 month ago
Sydney
IT & Telecomms Business Analyst
- High levels of flexibility, Sydney CBD and WFH
- Iconic Australian finance company, large project and dynamic team
- Permanent & Contract roles
ITSM & ServiceNow Specialists
– 1 x contract lead role
– 1 x permanent role
The Company:
This iconic Australian Financial Services Company has a renowned global reputation and is known to be one of Australia’s premier technologically innovative companies. They offer lots of flexibility and provide a dynamic and challenging project environment for their permanent staff.
The Role:
This is a fantastic opportunity for experienced ITSM specialists to provide analysis on one of Australia’s most significant technology programs and embed ServiceNow, ITIL & COBIT.
Working closely with Service Owners, the scope of the role is broad and includes the management and controls over the system, infrastructure, data, monitoring, security, release, continuity and risk activities.
You will need to technically analyse the cloud technology solutions and services and then document (aligned with COBIT & ITIL frameworks) the appropriate life-cycles, models, & processes, to ensure the smooth running of support solutions.
In order to be successful in this role you will need:
- 5+ years of ITSM experience with mission critical applications
- Expertise working with cloud platforms – AWS, GCP
- Strong knowledge of ITIL & COBIT frameworks
- Skills with ITSM platforms – ServiceNow.
- Exposure to Agile practices/tools
- Knowledge of containerisation, Kubernetes and CI/CD
- Understanding of risk management best practices.
- Experience within financial services/clearing & settlements would be ideal
Next steps:
Please submit your resume to Dustin Pineda by clicking the apply now button or call
Apply Now
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