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Servicenow Analyst

4 months ago

Sydney, Australia Cognizant Technology Solutions Full time

**Description - External**

What makes Cognizant a unique place to work? The combination of rapid growth and an international and innovative environment This is creating many opportunities for people like YOU — people with an entrepreneurial spirit who want to make a difference in this world.
At Cognizant, together with your colleagues from all around the world, you will collaborate on creating solutions for the world's leading companies and help them become more flexible, more innovative, and successful. Moreover, this is your chance to be part of the success story.

**Position Summary**:

- Reporting to the ServiceNow change lead, you'll join the internal ServiceNow team and bring your expertise across ServiceNow development, ITSM, ITOM, and HRSD modules.
- You'll also advise on best use of the platform and take part in new module implementation projects (Asset Management, Virtual Agent, etc.).

**Mandatory Skills**:

- Build and configure custom solutions on the ServiceNow platform, including process, estimation, design, and development.
- Work on improvements and implementation of product releases by working with the BAU team and SMEs to design data, system, and functional changes.
- Contribute to the implementation of a client development frameworks, processes, standards, guidelines, and best practices.
- Work on new modules implementation projects, such as ITOM deployment and HRSD deployment.
- Liaise with the third party providers and vendors.
- Assist with the third level operational support when required.

**Roles and Responsibilities**:

- Minimum 5+ years of development experience in ServiceNow.
- Extensive knowledge of ServiceNow ITSM, Flow designer, Portal, ITOM, CSDM, and HRSD capabilities.
- Strong ability in translating business requirements into technical specifications.
- Experience working in Agile Scrum environments.
- Previous exposure to Azure Cloud highly desirable.
- Demonstrated experience working on software integration.
- Experience in performance tuning and code profiling relevant industry certifications such as ServiceNow developer certification (CAD) is highly desirable.

**Salary Range**:>$100,000

LI-CTSAPAC

**Employee Status **:Full Time Employee

**Shift **:Day Job

**Travel **:No

**Job Posting **:Aug 31 2023

**About Cognizant