Channel Partnership Manager

4 weeks ago

Melbourne, Australia Tal Services Limited Full time

Company Description

Welcome to This Australian Life. 

From the millions of Australians we protect, to those that make it happen every day at TAL, people really are what we’re all about. We want to grow with you. Achieve with you. And support you to do your best work. That's why we're focused on developing leadership, promoting diversity, rewarding excellence and retaining great talent.

We're always looking for people who want to go further with us. People who do what’s right, aim high, and work smart.  Why not see where we can go?

Job Description

Lifebroker is one of Australia’s leading online life insurance comparison businesses. We have proudly been providing Australians with an easier way to compare, purchase and manage their life insurance for over 10 years.

The Channel Partnerships Manager is a newly created role, within the Marketing and Growth team, a function dedicated to driving customer growth and associated revenue growth for Lifebroker.

The Channel Partnerships Manager will be responsible for the effective coordination and delivery of key strategic account management tasks that enable the successful achievement of joint strategic and financial objectives for assigned key partners.

By actively supporting the Senior Manager, Marketing and Growth Channels, the Channel Partnerships Manager will ensure strategic account management operating rhythms are delivered seamlessly, so as to maintain visibility and achieve delivery of agreed customer and commercial objectives.

With experience, the Channel Partnerships Manager will also be assigned direct responsibility for the achievement of specific portfolio outcomes across distribution, innovation, service and retention.

Key accountabilities will include:

  • Develop a deep understanding of assigned portfolio of partners and/or partner brands
  • Drive clarity internally and within each partnership on the joint objectives of the partnership
  • Effectively influence key stakeholders internally and within the partner portfolio to champion the active promotion, take up and retention of life insurance products within their existing and prospective customer base
  • Build deep relationships with mapped key Partner contacts and stakeholders
  • Proactively support the delivery of structured partner management strategies including governance structures, account plans and operational support
  • Coordinate and/or manage the delivery of new partner initiatives
  • Business delivery; ensure business plans are integrated within operational plans
  • Proactively collaborate with the Senior Manager, Marketing and Growth Channels in the assessment and delivery of new strategic initiatives
  • Lead and oversee delivery of initiatives, monitor performance to agreed objectives
  • Corporate development support; support initiatives to secure new business, including development of requests for information (RFIs) and requests for proposal (RFPs), as required.

Qualifications

Essential:

  • 3+ Years Experience in Strategic Account Management, or Business to Business (B2B) Customer Success Roles
  • Proven stakeholder management, influencing and relationship development skills
  • Discipline and attention to detail
  • Critical reasoning and analytical skills
  • Commercial acumen
  • Strong written and verbal communication and presentation skills
  • Proven project management and delivery skills.

Desirable:

  • Understanding of Australian insurance market and regulatory frameworks
  • Demonstrable Account Management disciplines, building and maintaining effective working relationships with partners and key accounts
  • Tertiary qualifications in a finance or business-related field
  • Experience delivering quality outcomes on multiple tasks and projects within budget and planned timeframes
  • Understanding of the distribution of retail financial services
  • Exposure to direct marketing concepts and operations.

You’re always accountable for your actions. You never give up. You strive to find the best outcomes for customers and partners. And you value working together to find the best solutions for problems.  

As part of the recruitment process, there are a number of checks which may be conducted to demonstrate your eligibility for a role at TAL including Criminal History, Bankruptcy, Entitlement to Work, Regulatory and Reference Checks. 

Additional Information

At TAL we value diversity in all its forms and are committed to fostering an inclusive and equitable culture for all our people. We encourage Aboriginal and Torres Strait Islander people, individuals from all backgrounds, including those with caring responsibilities, people living with disability, and individuals from the CALD and LGBTQI+ communities to apply. Even if you don’t check every box in the criteria above, we encourage you to apply today or get in touch with us here.   

To provide you with the best experience, we can accommodate you at any stage of the recruitment process. Simply inform our Recruitment team at any time.  

TAL is recognised by the Workplace Gender Equality Agency as an Employer of Choice.  We are proud to be a member of Diversity Council Australia and the Australian Network on Disability. For information on our reconciliation journey, take a look at our Innovate Reconciliation Action Plan.  

We acknowledge the Traditional Custodians of the Land in which our Head Office is based, the land of the Gadigal people of the Eora Nation, and recognise their deep connections to the land, sea, and culture.  
We extend this acknowledgment to the many Traditional Lands that we operate across and pay our respects to Elders past, present, and emerging.

#LI-Hybrid 

Everyone at TAL has a responsibility to do the right thing and is accountable for the way they conduct themselves. Our expectations are that you follow the principles set out in our Code of Conduct when you come to work every day. Risk management is everyone’s responsibility.

If you are already a TAL employee please apply via the SmartRecruiters button in Workday and navigate to the Employee Portal. This is important to ensure that your application is recorded accurately.

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