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Receptionist / Customer Support

1 month ago

North Shore, Australia sharonbennie Full time
  • Up to $75,000 + super
  • No weekend work
  • Great office environment with additional support
  • Opportunity to progress career further

The Client: 

Founded 2019 in Australia by Real Estate professionals for Real Estate professionals, our client is in scale-up mode in the PropTech / FinTech space.
With a young, energetic and fully-invested team, they have grown the ‘take-up’ of the products across Australia and the increased demand has created a phenomenal opportunity for someone to come in, support the Customer Success team and develop themselves for future advancement within

Duties:

They need a high-energy, administrator with strong customer service capabilities. This is a pivotal role within the business where you will be responsible for inbound calls and responding to queries. Specifically:
 

  • Resolve queries via phone and online chat
  • Data entry of customer information
  • Providing support to the BDM and Customer Success teams
  • General office administrative and front of house duties 
  • Provide great customer support / service where needed
  • Support with the ongoing idea and suggestions for streamlining and improvement

 
Specific requirements:

  • Experience in a similar office / customer support role
  • Be comfortable on the phones and articulate
  • Have a naturally engaging style
  • Enjoy being a part of a team and happy to demonstrate initiative
  • Live within an easy commute of North Sydney

Benefits:

  • Conveniently located on train & bus lines
  • Modern spacious office
  • Get into the exciting FinTech / PropTech space

Send your CV to jt@sharonbennie.com.au 

Jake Tribolet
1181468

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