Receptionist and Student Support Team Member

2 weeks ago

North Sydney, Australia Charter Australia Pty Ltd Full time

Are you passionate about providing exceptional service and support to students in a dynamic educational environment? Charter Australia is seeking a dedicated Receptionist and Student Support Team Member to join our vibrant vocational college located in North Sydney.

Role Overview:
As a Receptionist and Student Support Team Member, you will play a crucial role in ensuring the smooth operation of our college's administrative functions. Your primary responsibilities will include:

- Greeting visitors and handling inquiries in a professional and friendly manner.
- Managing incoming phone calls and directing them to the appropriate departments.
- Providing assistance and support to students with inquiries, both over the phone and in-person.
- Resolving customer inquiries efficiently and effectively, demonstrating excellent communication skills.
- Collaborating with colleagues to maintain a positive and supportive team environment.

**Requirements**:

- Previous experience in general administration and customer service roles.
- Proficiency in handling phone calls and managing inquiries.
- Strong interpersonal skills with a focus on delivering exceptional customer service.
- Ability to resolve customer inquiries promptly and effectively, both over the phone and face-to-face.
- Excellent teamwork skills, with a willingness to collaborate and support colleagues.
- Attention to detail and the ability to multitask in a fast-paced environment.
- Intermediate IT skills and experience with Google Drive; Google docs; G-Mail and associated apps.

Working Hours:
This is a full-time position, Monday to Friday, offering the opportunity to work in a dynamic and supportive educational environment.

How to Apply:
**Salary**: $55,000.00 - $60,000.00 per year

Schedule:

- 8 hour shift
- Monday to Friday

Application Question(s):

- Some experience working in vocational education setting

**Experience**:

- administration: 2 years (preferred)

**Language**:

- English (preferred)

Licence/Certification:

- visa/residency (required)

Work Authorisation:

- Australia (required)

Ability to Commute:

- North Sydney, NSW 2060 (required)

Work Location: In person

Application Deadline: 15/03/2024
Expected Start Date: 18/03/2024

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