Return To Work Case Manager

1 week ago

Melbourne, Australia DXC Technology Full time

Job Description:

About the Role

As a Case Manager you will provide needs-based services to people with work related injuries as well as be responsible for:

  • Active management of claims for compensation to deliver appropriate and timely treatment and promote return to work,
  • Ensuring injured workers receive entitlements in accordance with the Workplace Injury Rehabilitation and Compensation Act 2013,
  • Liaising with injured workers, and their employers and treating practitioners to facilitate and support medical management and return to work activities.

You will assist and support injured workers return to work through the delivery of person centred case management to ensure entitlements to compensation are made appropriately. Dealing with internal and external stakeholders is paramount to strong and sustainable outcomes.

You will undergo 4 weeks' theoretical and practical training in workers’ compensation case management. During this time, you will learn about:

  • The life cycle of a claim
  • Medical treatment types and appropriate management
  • Payment of medical expenses
  • Weekly compensation entitlements
  • Return to work obligations, and how to facilitate early return to work outcomes
  • The legal side of workers’ compensation
  • Dealing with challenging conversations

Further training throughout your first 12 months' will be provided to expand your knowledge of workplace injury management, return to work planning, dispute resolution and workers’ compensation law.

Applicants must have:

  • Strong analytical and reasoning skills
  • The ability to plan and organise work in a manner that ensures timeframes are managed
  • The ability to work concurrently across multiple Technology Platforms
  • A high level of organisational skills and high attention to detail
  • Excellent written and interpersonal skills, including the ability to liaise effectively with workers, employers, medical, paramedical and legal practitioners
  • Ability to work within a team – in an office-based environment
  • Exceptional communication and customer service skills
  • Sensitivity to issues related to people with medical, cultural and social needs
  • Be an Australian Citizen or Permanent Resident

You will provide needs-based services to people with work related injuries as well as be responsible for:

  • Active management of claims for compensation to deliver appropriate and timely treatment and promote return to work,
  • Ensuring injured workers receive entitlements in accordance with the Workplace Injury Rehabilitation and Compensation Act 2013,
  • Liaising with injured workers, and their employers and treating practitioners to facilitate and support medical management and return to work activities.

About DXC

DXC provides policy and claims management services to government and organisations across Australia. We support organisations and those injured at work throughout the entire claims process. Based on decades of experience our policy and claims teams have an impressive track record of reliable service.

DXC is committed to building better futures for our customers, colleagues, the environment, and our communities. We take care of each other and foster a culture of inclusion, belonging and corporate citizenship.

At DXC, our more than 130,000 employees in 70-plus countries are entrusted by our customers to deliver what matters most.

Employee Benefits

As an employer of choice, our “people first” philosophy means we offer competitive remuneration, benefits, training and career opportunities that reflect our commitment to improving the lives of our employees, and the communities in which we live and work. Some of these include;

  • Extensive resources to support your onboarding and continual development including DXC University
  • DXC Recognition, our global virtual platform that fosters a culture of appreciation and celebration with real-time reward and recognition
  • We know that great people refer great people. We will reward you when you bring your friends and family to work at DXC
  • More time to do the things you love with flexible leave options, including purchased leave
  • Take time to give back with charitable and emergency services volunteer days
  • Well-being matters to us and our Employee Assistance Program is there to support you and your family
  • And of course, all the basics; novated leasing, discounted health insurance, paid parental leave and many other discounts

DXC Claims Management Services is committed to building better futures for our customers, colleagues, environment, and communities. We take care of each other and foster a culture of inclusion, belonging and corporate citizenship. We put this to action developing and implementing societal initiatives within our Social Impact Practice.

If you would like to be part of a culture that drives innovation, delivers results, rewards performance and encourages ideas, then please press the "Apply Now" button to submit your resume.

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.

  • Return to Work Case Manager

    4 weeks ago

    Melbourne, Australia DXC Technology Full time

    Job Description:About the RoleAs a Case Manager you will provide needs-based services to people with work related injuries as well as be responsible for:Active management of claims for compensation to deliver appropriate and timely treatment and promote return to work,Ensuring injured workers receive entitlements in accordance with the Workplace Injury...

  • Return to Work Case Manager

    1 week ago

    Melbourne, Australia DXC Technology Full time

    Job Description:About the RoleAs a Case Manager you will provide needs-based services to people with work related injuries as well as be responsible for:Active management of claims for compensation to deliver appropriate and timely treatment and promote return to work,Ensuring injured workers receive entitlements in accordance with the Workplace Injury...

  • Return to Work Case Manager

    4 weeks ago

    Port Melbourne, Australia 1602 DXC INT SVCS VIC PTY LTD Full time

    Job Description: About the Role As a Case Manager you will provide needs-based services to people with work related injuries as well as be responsible for: Active management of claims for compensation to deliver appropriate and timely treatment and promote return to work, Ensuring injured workers receive entitlements in accordance with the 2013, ...

  • Return to Work Case Manager

    1 week ago

    Port Melbourne, Australia 1602 DXC INT SVCS VIC PTY LTD Full time

    Job Description: About the Role As a Case Manager you will provide needs-based services to people with work related injuries as well as be responsible for: Active management of claims for compensation to deliver appropriate and timely treatment and promote return to work, Ensuring injured workers receive entitlements in accordance with the 2013, ...

  • Return to Work Specialist

    3 days ago

    Melbourne, Australia Gallagher Full time

    About Us: Step into the world of Gallagher Bassett, where risk management becomes a canvas of possibilities. Join our growing team of dedicated professionals who guide those in need to the best possible outcomes for their health and wellbeing. As a steward of trust, you'll be part of a resilient team, armed with cutting-edge technology and a relentless...

  • Return to Work Specialist

    2 months ago

    Melbourne, Australia Gallagher Full time

    About Us: Step into the world of Gallagher Bassett, where risk management becomes a canvas of possibilities. Join our growing team of dedicated professionals who guide those in need to the best possible outcomes for their health and wellbeing. As a steward of trust, you'll be part of a resilient team, armed with cutting-edge technology and a relentless...

  • Return To Work Case Manager

    1 week ago

    Port Melbourne, Australia 1602 DXC INT SVCS VIC PTY LTD Full time

    Job Description: About the Role As a Case Manager you will provide needs-based services to people with work related injuries as well as be responsible for: Active management of claims for compensation to deliver appropriate and timely treatment and promote return to work, Ensuring injured workers receive entitlements in accordance with the 2013, ...

  • Return to Work Specialist

    4 days ago

    Melbourne, Australia Gallagher Full time

    About Us: Join our growing team of dedicated professionals who guide those in need to the best possible outcomes for their health and wellbeing. As a steward of trust, you'll be part of a resilient team, armed with cutting-edge technology and a relentless pursuit of a better way. Together, we will redefine the boundaries of excellence and elevate the...

  • Return to Work Specialist

    1 month ago

    Melbourne, Australia Gallagher Full time

    About Us: Join our growing team of dedicated professionals at Gallagher Bassett, who guide those in need to the best possible outcomes for their health and wellbeing. You'll be part of a resilient team that works together to redefine the boundaries of excellence. At our organization, we value collaboration and making a positive impact in the lives of our...

  • Return to Work Specialist

    2 months ago

    Melbourne, Australia Gallagher Full time

    About Us: Gallagher is a global leader in insurance, risk management and consulting services. We help businesses grow, communities thrive and people prosper. We live a culture defined by _The Gallagher Way_, our set of shared values and guiding tenets. A culture driven by our people, over 40,000 strong, serving our clients with customized solutions that...

  • Return to Work Specialist

    2 months ago

    Melbourne, Australia Gallagher Full time

    About Us: Join our growing team of dedicated professionals at Gallagher Bassett, who guide those in need to the best possible outcomes for their health and wellbeing. You'll be part of a resilient team that works together to redefine the boundaries of excellence. At our organization, we value collaboration and making a positive impact in the lives of our...

  • Return to Work Coordinator

    2 weeks ago

    Melbourne, Australia Bolton Clarke Full time

    Rehabilitation and Return to Work Coordinator for VIC - Generous salary packaging - up to $18,550 per annum tax free - Hybrid work arrangements, Forest Hill offices **About Bolton Clarke** With RSL Care (QLD) and the RDNS (Victoria) at the heart of our DNA, Bolton Clarke has been at the forefront of healthcare and aged care services for more than 200...

  • Return to Work Coordinator

    2 weeks ago

    Melbourne, Australia Bolton Clarke Full time

    Rehabilitation and Return to Work Coordinator for VIC - Generous salary packaging - up to $18,550 per annum tax free - Hybrid work arrangements, Forest Hill offices **About Bolton Clarke** With RSL Care (QLD) and the RDNS (Victoria) at the heart of our DNA, Bolton Clarke has been at the forefront of healthcare and aged care services for more than 200...

  • Return to Work Specialist

    2 months ago

    Melbourne, Australia Gallagher Full time

    **Fulfilling opportunity to make real impact to your community**: - **Hybrid working environment - work from home and the office!**: - **Global organisation focussed on career development** **About us** Gallagher Bassett (GB) is Australia and New Zealand’s premier third party claims administrator. We manage claims on behalf of insurers, brokers,...

  • Return to Work Specialist

    2 months ago

    Melbourne, Australia Gallagher Full time

    **Why become a Return to Work Specialist with GB?**: Our team is growing and we’re hiring multiple Return to Work (RTW) Specialists to join our Workers Compensation claims team. This role may interest you if are working in rehabilitation, return to work, or personal injury claims management could be the opportunity you’re looking for to utilize your...

  • Return to Work Specialist

    2 months ago

    Melbourne, Australia Gallagher Full time

    About Us: Step into the world of Gallagher Bassett, where risk management becomes a canvas of possibilities. Join our growing team of dedicated professionals who guide those in need to the best possible outcomes for their health and wellbeing. As a steward of trust, you'll be part of a resilient team, armed with cutting-edge technology and a relentless...

  • Return to Work Specialist

    3 weeks ago

    Melbourne, Australia Gallagher Full time

    About Us: Join our growing team of dedicated professionals at Gallagher Bassett, who guide those in need to the best possible outcomes for their health and wellbeing. You'll be part of a resilient team that works together to redefine the boundaries of excellence. At our organization, we value collaboration and making a positive impact in the lives of our...

  • Return to Work Coordinator

    5 days ago

    Melbourne, Australia Viva Energy Full time

    A career with Viva Energy is more than just a job. It’s an opportunity to be part of something bigger. To support the world's evolving energy needs by producing and supplying energy products that keep Australian's moving today as we help to build a sustainable future for tomorrow. Will you be part of the energy solution? **About the role**: In this role...

  • Return to Work Specialist

    3 weeks ago

    Melbourne, Australia EML (Employers Mutual Limited) Full time

    EML is a leading Workers Compensation and Personal Injury Claims Management business. Our goal is to help people get their lives back through ongoing support during their return-to-work journey . We continue to experience ongoing growth and now have over 4,000 dedicated employees . We foster a learning culture that allows for us to continually invest...

  • Return to Work Specialist

    1 week ago

    Melbourne, Australia EML (Employers Mutual Limited) Full time

    EML is a leading Workers Compensation and Personal Injury Claims Management business. Our goal is to help people get their lives back through ongoing support during their return-to-work journey . We continue to experience ongoing growth and now have over 4,000 dedicated employees . We foster a learning culture that allows for us to continually invest...