Operational Case Manager
2 weeks ago
About the Role:
">As an Operational Case Manager, you will play a vital role in ensuring that injured workers receive timely and appropriate treatment, while also promoting their safe return to work. In this challenging yet rewarding environment, you will develop your skills and expertise in compensation and return to work management.
">About DXC:
">DXC provides policy and claims management services to government and organizations across Australia, supporting those injured at work throughout the entire claims process. Our team is committed to building better futures for our customers, colleagues, the environment, and communities.
">The Trainee Program:
">You will undergo comprehensive training in workers' compensation case management, covering topics such as the life cycle of a claim, medical treatment types, payment of medical expenses, and return to work obligations. This 4-week program will equip you with the knowledge and skills necessary to excel in this role.
">Responsibilities:
">As an Operational Case Manager, your primary responsibilities will include active management of claims for compensation, ensuring injured workers receive entitlements in accordance with relevant legislation, and facilitating communication between injured workers, employers, and treating practitioners.
">Requirements:
">To be successful in this role, you will need excellent interpersonal and communication skills, strong analytical and problem-solving abilities, and the ability to work concurrently across multiple technology platforms. Previous experience in customer service or medical administration is an advantage, but not essential.
">Benefits:
">We offer a competitive salary package, including access to extensive resources for onboarding and development, flexible leave options, and a range of employee benefits designed to support your well-being and career growth.
">About Us:
">DXC is committed to fostering a culture of inclusion, belonging, and corporate citizenship. We prioritize the development and implementation of societal initiatives through our Social Impact Practice, driving innovation and delivering results.
">Estimated Salary: $60,000 - $80,000 per annum
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