Customer Relationship Specialists

1 week ago


Newstead, Australia Bank of Queensland Full time

About the Role

Do you have a passion for customer service and want to kickstart your career in banking?

Are you an experienced customer service professional in the banking industry with excellent relationship building skills and a passion for delivering excellent service to customers? Join our dynamic team and unlock amazing career development in the banking industry

We are currently undergoing an exciting recruitment project for the Perth Metro region, to ensure we have the right people in the right locations. Some of the branches we are currently recruiting for include:

Subiaco St Georges Tce Morely Floreat

As the Customer Relationship Specialist, you will be the first point of contact in the Branch, providing exceptional customer service to our customer network, by identifying and supporting customers to explore their current and future financial needs. You will be responsible for undertaking transaction activities for customers, educating customers on using digital banking solutions and conducting needs-based conversations to generate opportunities in personal banking and lending.

About you

Someone with exceptional communication and relationship building skills will thrive in our environment. We're looking for career minded individuals with experience in and a passion for banking. If you are a team player who loves to collaborate and bring a proactive attitude and a commitment to exceeding customer expectations, then we want to hear from you 

For the above positions we are looking for an ideal start date of the 6th January for successful applicants to begin training.

Once you have lodged your application, if you meet minimum requirements you will be asked to complete an online skills assessment within the next 24 hours - please keep an eye on your inbox for this email.

About Us

BOQ Group is a truly unique group of challenger brands with a purpose – to provide a genuine alternative to Australian financial services for customers and employees.

Our family of brands (Bank of Queensland (BOQ), ME Bank, Virgin Money Australia, BOQ Specialist), each come with their own defined customer audience and brand personality, but share one goal – to build social capital through banking. That’s creating trust with customers, exploring staff potential and believing that tiny gestures and big ideas can change the world for communities.

BOQ Group’s inclusive vision is to foster a workspace that values and leverages difference and creates new possibilities, a place where our people feel confident to bring their best selves to work every day. We embrace difference and believe that our workforce should reflect the customers and communities that we serve.

Since , BOQ Group is recognised as an Employer of Choice for Gender Equality by the Workplace Gender Equality Agency (WGEA).

In , we successfully implemented an innovative Reconciliation Plan, driving positive change and promoting inclusivity across BOQ Group.

Our Perks

• Flexible working arrangements
• Discounted financial products
• Salary sacrificing options
• Paid parental leave with no minimum
• Purchase annual leave
• Discounted private health insurance plan
• Employee Assistance Program (EAP)
• Access to employee network groups focused on First Nations Reconciliation, LGBTQIA+, Multicultural, Gender, Early Careers and accessibility
• BOQ Group is a member of Pride in Diversity and a participating organisation in the Australian Workplace Equality Index



  • Newstead, Queensland, Australia Bank of Queensland Full time

    About the RoleWe are seeking a highly skilled Customer Relationship Specialist to join our team at the Bank of Queensland. As a key member of our team, you will be responsible for providing exceptional customer service and building strong relationships with our clients.About YouTo be successful in this role, you will need to have excellent customer service...


  • Newstead, Queensland, Australia Bank of Queensland Full time

    About the RoleAre you passionate about delivering exceptional customer experiences and building long-term relationships?We are seeking a highly motivated Customer Relationship Specialist to join our team at Bank of Queensland. In this role, you will be responsible for providing tailored lending solutions to customers, ensuring they achieve their financial...


  • Newstead, Queensland, Australia Bank of Queensland Full time

    About the RoleGrow Your Career with UsWe're looking for an experienced Customer Relationship Specialist to join our team at the Bank of Queensland! As a Customer Relationship Specialist, you will play a vital role in providing outstanding customer service, identifying and supporting customers' financial needs, and developing long-lasting relationships.About...


  • Newstead, Australia Bank of Queensland Full time

    About the Role Do you have a passion for customer service and want to work with a driven, supportive and fun team? At the Bank of Queensland, we believe in the power and potential of people. We are excited to grow our Hobart team and offer the right candidate an exciting career in banking. If you’re ready to jump in with both feet, then we want...


  • Newstead, Australia Bank of Queensland Full time

    About the Role Do you have a passion for customer service and want to work with a driven, supportive and fun team? At BOQ Group, we believe in the power and potential of people. We are excited to grow our Adelaide team and offer the right candidate an exciting career in banking. If you’re ready to jump in with both feet, then we want to hear...


  • Newstead, Queensland, Australia Bank of Queensland Full time

    About the RoleAt Bank of Queensland, we're seeking an experienced Customer Relationship Specialist to join our Adelaide team. As a key member of our branch, you'll be responsible for delivering exceptional customer service by identifying and supporting customers' financial needs.The successful candidate will have a passion for customer service, with a drive...


  • Newstead, Queensland, Australia Bank of Queensland Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our dynamic team as a Customer Service and Relationship Specialist. In this role, you will be the first point of contact for customers in our branches, providing exceptional service and support to help them achieve their financial goals.Responsibilities:Provide...


  • Newstead, Queensland, Australia Bank of Queensland Full time

    About the RoleWe are seeking a highly skilled Customer Relationship Specialist to join our team at the Bank of Queensland. As a key member of our team, you will be responsible for providing exceptional customer service and building strong relationships with our customers.About YouTo be successful in this role, you will need to have excellent customer service...


  • Newstead, Australia Bank of Queensland Full time

    About the Role Are you passionate about delivering exceptional customer service and building meaningful relationships? As a Customer Relationship Specialist in our Retail Banking division, you will play a crucial role in understanding and meeting the needs of our customers. You will engage in quality conversations with customers to provide...


  • Newstead, Queensland, Australia Bank of Queensland Full time

    About UsBOQ Group is a unique group of challenger brands with a purpose – to provide a genuine alternative to Australian financial services for customers and employees.We are committed to delivering exceptional customer experiences and driving business growth. As a Customer Relationship Development Specialist, you will play a crucial role in enhancing our...


  • Newstead, Australia Bank of Queensland Full time

    About the Role Join Us as a Customer Relationship Consultant in Our Contact Centre – Focus on Retention and Building Rewarding Relationships! At BOQ Group, we’re searching for passionate individuals to join our team as Customer Relationship Consultants. This is an excellent opportunity to kickstart your banking career, with plenty of pathways...


  • Newstead, Queensland, Australia Bank of Queensland Full time

    About the Role">We are seeking a Mortgage Relationship Specialist to join our Adelaide team, where you will play a critical role in delivering exceptional customer service and supporting the Branch Manager, Lending Specialists, and Mobile Bankers to achieve business outcomes.">The successful candidate will be responsible for managing home loan applications...


  • Newstead, Queensland, Australia Bank of Queensland Full time

    About BOQ GroupBOQ Group is a truly unique group of challenger brands with a purpose – to provide a genuine alternative to Australian financial services for customers and employees. Our family of brands, including Bank of Queensland (BOQ), ME Bank, Virgin Money Australia, and BOQ Specialist, each come with their own defined customer audience and brand...


  • Newstead, Australia Bank of Queensland Full time

    About the Role Do you have a passion for customer service and want to kickstart your career in banking? Are you an experienced customer service professional in the banking industry with excellent relationship building skills and a passion for delivering excellent service to customers? Join our dynamic team and unlock amazing career development in...


  • Newstead, Queensland, Australia Bank of Queensland Full time

    About the Role">We are seeking an experienced Customer Relationship Specialist to join our team in Rockhampton. As a key member of our branch, you will be responsible for providing outstanding customer service and building long-lasting relationships with our clients.">Our ideal candidate will have excellent customer service experience, preferably from the...


  • Newstead, Queensland, Australia Bank of Queensland Full time

    About the RoleBank of Queensland Group is seeking a Customer Relationship Consultant to join our Contact Centre team. As a key member of our sales team, you will be responsible for building and maintaining lasting relationships with customers, helping to retain loyal customers by understanding their individual needs and offering tailored solutions.Your Key...


  • Newstead, Queensland, Australia Bank of Queensland Full time

    About the RoleWe are seeking an experienced Agribusiness banker to join our team as a Relationship Executive. This role will be instrumental in building and expanding our agribusiness portfolio, whilst helping us develop strategies that address the unique financial needs of the agriculture industry.As a forward-thinking and ambitious bank, we are committed...


  • Newstead, Queensland, Australia Bank of Queensland Full time

    About the RoleDeliver Exceptional Customer ExperiencesAt Bank of Queensland, we're seeking a skilled Customer Relationship Consultant to join our Contact Centre team. As a key member of our team, you'll be responsible for building and maintaining lasting relationships with our customers, helping to retain loyal customers by understanding their individual...


  • Newstead, Queensland, Australia Bank of Queensland Full time

    About the RoleWe are seeking a skilled Relationship Banking Specialist to join our Hobart team. In this role, you will be responsible for building strong relationships with customers and identifying their financial needs.The ideal candidate will have excellent customer service skills and experience working in the banking industry. A passion for delivering...


  • Newstead, Queensland, Australia Bank of Queensland Full time

    About the RoleA newly created Melbourne-based opportunity for an experienced Senior Commercial Banking Relationship Specialist has become available with BOQ Specialist. This role involves originating, retaining, and managing a portfolio of clients for either the Corporate Health or Property segment (>$10M) depending on the expertise of the banker.As the...