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Reseller Operations

1 month ago

Sydney, Australia Apple Full time

- Analyse the demand and purchase order data in conjunction with customers on distribution flexibility, channel directions against inventory and sales data to drive POS in stock and maximise revenue /sell-through - Ability to develop supply and demand forecast for selected products, reviewing supply/sell-in forecast and ensuring sufficient orders and credits to support the sell in forecast - Review weekly allocation plan and ensuring supply visibility plan is communicated to partners in a timely manner - Remain knowledgeable of Resellers’ performance requirements, product line and service offerings - Act as the single point of contact for communicating operational issues and solutions to accounts - Work with functional authorities to understand account business problems & processes and work towards solutions Identify and drive account process improvement opportunities - Active communication to Internal customers / partners on Apple order status and products - Strengthen business relationships with our customers - end-users, external partners, sales, and internal partners - Knowledgeable of Apple systems and processes that impact CSR value chain - Handle issues on RMA/DOA - Drive and participate in New Product Introduction engagement with resellers - Lead or participate in cross-functional initiatives/projects - Participate in project work and User Acceptance Testing as/when required in order to implement improved systems