Customer Service Specialist
5 months ago
Time Type:
Full TimeAre you passionate about putting customers first, delivering the best performance, and fostering true collaboration to keep the supply chains flowing? Join us and be a part of DSV’s global family.
DSV Air & Sea is seeking to hire a skilled and passionate Customer Service Specialist in Brisbane.
The Customer Service Specialist plays an integral part in the logistic supply chain, liaising with customers and service providers providing information and problem solving. This role reports to, assists and works cooperatively with the Customer Service Manager in providing outstanding customer service to internal and external customers, through the timely and accurate resolution of customer enquiries and complaints.
Your typical day at DSV:
Establish strong customer service relationship with customers. Provide customers with service information (either verbally over phone or via email, TEAMs or CW1). Source rates and complete quotations to customers Identify, research, and resolve customer issues effectively. Follow-up on customer inquires timeously. Enter data into CW1 and produce data/reports as required. Ensures all quotations are created in CW1 and Client rates are managed for autorating. Ensure all customer details are maintained and kept up to date. Ensure bookings are made through Order Manager - CW1About you:
Experience in customer service role within the relevant industry Experience using CargoWise One is preferred.Why DSV?
-
Customer Service Specialist
5 months ago
Pinkenba, Australia DSV Full timeIf you are a current DSV employee and interested in a position in another country, please contact your Human Resource representative to discuss the process and requirements of applying. Job Req Number: 82259 Time Type: Full Time Are you passionate about putting customers first, delivering the best performance, and fostering true collaboration to keep the...
-
Logistics Customer Service Specialist
1 week ago
Pinkenba, Queensland, Australia DSV Full timeJob Role: We are seeking a skilled Customer Service Specialist to join our team at DSV Air & Sea in Brisbane. As a Customer Service Specialist, you will play a vital role in the logistics supply chain, liaising with customers and service providers to provide information and problem-solving assistance. Your Key Responsibilities:Establish strong customer...
-
Customer Service Liaison
3 weeks ago
Pinkenba, Queensland, Australia DSV Full timeAbout the Role:DSV Air & Sea is seeking a skilled Customer Service Specialist to join our team in Brisbane. As a key member of our logistics supply chain, you will be responsible for liaising with customers and service providers to provide information and problem-solving support.Your Key Responsibilities:Establish strong customer relationships and provide...
-
Customer Service Representative
1 month ago
Pinkenba, Queensland, Australia DSV Full timeAbout the Role:DSV Air & Sea is seeking a skilled Customer Service Specialist to join our Brisbane team. As a key member of our logistics supply chain, you will be responsible for providing exceptional customer service, resolving issues, and ensuring timely and accurate resolution of customer enquiries and complaints.Your Key Responsibilities:Establish...
-
Customer Service Liaison
2 weeks ago
Pinkenba, Queensland, Australia DSV Full timeAbout the Role:DSV Air & Sea is seeking a skilled Customer Service Specialist to join our Brisbane team. As a key member of our logistics supply chain, you will be responsible for providing exceptional customer service and support to internal and external customers.Your Key Responsibilities:Establish strong relationships with customers to ensure timely and...
-
Customer Service Representative
4 weeks ago
Pinkenba, Queensland, Australia DSV Full timeAbout the Role:DSV Air & Sea is seeking a skilled Customer Service Specialist to join our Brisbane team. As a key member of our logistics supply chain, you will be responsible for providing exceptional customer service, resolving issues, and ensuring timely and accurate resolution of customer enquiries and complaints.Your Key Responsibilities:Establish...
-
Customer Service Liaison
3 weeks ago
Pinkenba, Queensland, Australia DSV Full timeAbout the Role:DSV is seeking a skilled Customer Service Specialist to join our team in Brisbane. As a key member of our logistics team, you will play a vital role in providing exceptional customer service and support to our internal and external customers.Your Key Responsibilities:Establish and maintain strong relationships with customers to ensure their...
-
Customer Service
6 months ago
Pinkenba, Australia Branched People Pty Ltd Full timeAn exciting opportunity has arisen for a **Customer Service Officer** to join our team, currently based in Northgate and moving to a new facility in Pikenba within the next few months. You will be the first point of contact for our customers, ensuring that they receive exceptional customer service at every step of the way. **In this role you will**: -...
-
Customer Service Representative
3 weeks ago
Pinkenba, Queensland, Australia Cement Australia Full timeAbout the RoleWe are seeking a highly skilled and motivated Customer Service Officer to join our Supply Chain & Logistics team at Pinkenba. This is a permanent, full-time role within the National Customer Service Team for our bulk products.As a Customer Service Officer, you will be the first point of contact for our customers, providing exceptional service...
-
Customer Service Representative
2 weeks ago
Pinkenba, Queensland, Australia Cement Australia Full timeWe are seeking a highly skilled Customer Service Officer to join our Supply Chain & Logistics team at Pinkenba. This is a permanent, full-time role within the National Customer Service Team for our bulk products.As a Customer Service Officer, you will be the first point of contact for our customers, handling queries and providing exceptional service. Your...
-
Customer Service Representative
4 weeks ago
Pinkenba, Queensland, Australia Cement Australia Full timeAbout the RoleWe are seeking a highly skilled and customer-focused Customer Service Officer to join our Supply Chain & Logistics team at Pinkenba. This is a permanent, full-time role within the National Customer Service Team for our bulk products.In this role, you will be the primary point of contact for our customers, providing exceptional service and...
-
Customer Service Representative
4 weeks ago
Pinkenba, Queensland, Australia Cement Australia Full timeAbout the Role:Cement Australia is seeking a highly skilled Customer Service Officer to join our team. As a key member of our customer service team, you will be responsible for providing exceptional customer service and support to our customers via phone and email.Your Key Responsibilities:Process customer orders and resolve any issues in a timely and...
-
Customer Service Representative
1 month ago
Pinkenba, Queensland, Australia Hanson Full timeAbout the RoleWe are seeking a reliable and conscientious Customer Service Agent to join our friendly Customer Service Centre team located in Brisbane. As a key member of our team, you will be responsible for delivering a high level of customer service and ensuring that our customers have a remarkable experience.Key ResponsibilitiesHandle a range of inbound...
-
Customer Service Representative
4 weeks ago
Pinkenba, Queensland, Australia Cement Australia Full timeAbout the RoleWe are seeking a highly skilled and customer-focused Customer Service Officer to join our Supply Chain & Logistics team at Pinkenba. This is a permanent, full-time role within the National Customer Service Team for our bulk products.In this role, you will be the primary point of contact for our customers, providing exceptional service and...
-
Customer Service Representative
5 months ago
Pinkenba, Australia Phoenix Source & Select Full timePhoenix Source and Select is on the hunt for a customer service representative to join our clients team based in Pinkenba. A global company that specialises in restoration equipment and indoor air quality products. We are looking for a Customer Service Representative, who will be responsible to assess and fulfil customer needs by exerting a great deal of...
-
Customer Service Officer
5 months ago
Pinkenba, Australia Page Personnel Full timePermanent full time - Competitive salary **About Our Client**: Established Industrial FMCG company - Process customer orders promptly and accurately - Investigate and resolve customer queries - Effectively liaise with key contacts to ensure seamless service delivery to customers - Complete all reporting requirements in full and on time - Proactively promote...
-
Customer Service Liaison
7 days ago
Pinkenba, Queensland, Australia Sika Full timeRole OverviewSika Australia is seeking a skilled Customer Service Liaison to join our team. This role will involve providing exceptional customer service and support to our clients, ensuring their needs are met and exceeded.Key ResponsibilitiesRespond to customer inquiries and resolve issues in a timely and professional manner.Collaborate with internal teams...
-
Customer Service Representative
3 weeks ago
Pinkenba, Queensland, Australia Cement Australia Full timeAbout the Role:Cement Australia is seeking a highly skilled Customer Service Officer to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers via phone and email.About You:You have previous experience in a customer service role, with a strong focus on order processing and...
-
Customer Service Representative
3 weeks ago
Pinkenba, Queensland, Australia Cement Australia Full timeAbout the Role:Cement Australia is seeking a skilled Customer Service Officer to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers via phone and email. Your primary focus will include all order processing and related customer service activities.About You:You have previous...
-
Customer Service Manager
5 months ago
Pinkenba, Australia dnata catering Full time**Do you want a high-flying corporate career working for the world’s largest air services provider, based in Brisbane?** We have an exciting opportunity available for a **Customer Service Manager** to join our friendly and supportive team based at **Brisbane** **Airport** on a **full-time permanent **basis. **More about this role**: To put it simply, you...