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Revenue Officer

2 months ago

Richmond, Australia Mercy Aged and Community Care Ltd Full time

Employment Type: Fixed term

Hours: 76 per fortnight

Salary: $62.5k package excluding super

Location: Richmond

Upload with Application: Resume, cover letter, and all relevant qualifications

Contact: Megan Reynolds - MReynolds@mercy.com.au

Where there’s life, there’s Mercy.

Where there’s care, there’s You.

Through the battles and the breakthroughs, we're there. Where will you be?

For over a century, our incredible teams have provided care for people at every stage of life. Across our aged care homes, hospitals and research facilities, and across numerous cities and towns, we’re on a journey to keep growing our impact for the next hundred years.

As a for-purpose organisation with over 10,000 dedicated, compassionate people, we continue to offer more services and deeper care than ever before. With Mercy, you’ll have the chance to make an impact and gain experience that’s hard to find elsewhere.

At Mercy Health, it’s all about taking what we have and making it better.

To do that, we need you.

Join us as at Mercy Health, and help our teams deliver even greater outcomes.

About the opportunity

At Mercy Health, you’ll become part of a proud history built on over 100 years of expertise, skill and care. As a Revenue Officer, you’ll assist the Home Care Finance & Operational teams in the provision of accurate, reliable and timely financial & operational services for Mercy Health.

Specific tasks will include the following:

  • Assist in processing and submitting claims for:
    - Home Care Packages (HCP)
    - Department of Veterans’ Affairs Community Nursing Program (DVA Nursing)
    - Veterans’ Home Care (VHC)
    - The National Disability Insurance Scheme (NDIS)

  • Assist with client level reconciliation of all funded programs, as required

  • Assist in the Home Care Package refunds process, ensuring they have occurred in a timely, accurate and compliant manner.

  • Calculating a final unspent balance for HCP client to be refunded to department/client/new provider

  • Assist with the development and implementation of new processes

  • Provide customer service to internal and external customers.

What you’ll bring
It takes a special kind of person to work in healthcare or community services. If you are genuinely interested in helping others, then you’ll find you can build something here and find your place in a team of 10,000 hearts.

To thrive in this role, you will have:

  • Excellent time management, organisational and communication skills, with the ability to adapt and problem solve.

  • A compassionate, flexible and positive approach to effective patient care and management.

  • The ability to nurture friendly, respectful relationships and contribute to a collaborative team environment.

  • High level of attention to detail

  • Strong excel skills, comfortable working with large sets of data.

You will also be required to provide evidence of, or in the process of obtaining:

  • A current Police Record Check

Ready to help us shape the future of healthcare?

Join us and make a meaningful difference in people’s lives - and your career.

Are you ready to apply for this role? Click Apply

Please contact us if you would like to find out more or communicate any requirements to ensure we provide you with a fair and equitable interview and selection process.

We acknowledge the Wurundjeri Woi-wurrung peoples, traditional Custodians of the Land in which our Head Office is based, on traditional lands of the Kulin Nation and recognise their deep connections to the land, sea, and culture.

We extend this acknowledgment to the many Traditional Lands that we operate across Australia and pay our respects to Elders past and present.

The team at Mercy Health is as wonderfully diverse as the patients, residents, clients and communities we support. We’re proud to be recognised as an Employer of Choice for Gender Equality by the Workplace Gender Equality Agency (WGEA). Mercy Health strongly encourages applications from Aboriginal and Torres Strait Islander peoples, and people of all ages, sexualities, genders, abilities and cultural backgrounds.