Complaints Investigation Officer

We’ve been trusted to serve Aussie communities since 1914 and grown to become a top 30-listed on the ASX with 120,000 team members and a portfolio of iconic brands. At Coles Group, you’ll not only get to make a difference to millions of Aussie lives—you’ll also get to see your impact. **About the team** Our Commercial team is a large but close-knit...

About the RoleThis is a 12-month fixed term contract position within the Commercial team at Coles Group. As a Senior Complaints Investigation Officer, you will lead a team to support Coles Own Brand product safety and quality performance.Key responsibilities include:Reviewing and identifying trending customer contacts and returns to highlight critical risk...

About the RoleWe're seeking a skilled Complaints Investigation Officer to join our Commercial team at Coles Group. As a key member of our team, you'll play a crucial role in delivering timely investigations and providing clear responses to high-priority customer complaints and queries.Key ResponsibilitiesSupport Coles Customer Care by conducting thorough...

About the RoleWe're seeking a skilled Complaints Investigation Officer to join our Commercial team at Coles Group. As a key member of our team, you'll play a crucial role in delivering timely investigations and providing clear responses to high-priority customer complaints and queries.Your Key ResponsibilitiesSupport Coles Customer Care by investigating and...

JOB DESCRIPTIONWe’ve been trusted to serve Aussie communities since 1914 and grown to become a top 30-listed on the ASX with 120,000 team members and a portfolio of iconic brands. At Coles Group, you’ll not only get to make a difference to millions of Aussie lives—you’ll also get to see your impact.About the teamOur Commercial team is a...

At Coles, we're committed to delivering exceptional customer experiences. As a Complaints Resolution Specialist, you'll play a critical role in ensuring our customers receive timely and effective resolutions to their concerns.About the roleYou'll work closely with our Product Compliance Manager to investigate and resolve high-priority customer complaints and...

About the roleThis position is part of the Coles Customer Care team, reporting to the Product Compliance Manager. The primary responsibility is to deliver timely investigations and provide clear responses to high-priority customer complaints and queries.The ideal candidate will have a Bachelor's degree in Science, Engineering, or equivalent, preferably in...

About the RoleWe're seeking a highly skilled Senior Complaints Investigation Officer to join our Commercial team at Coles Group. As a key member of our team, you'll play a critical role in ensuring the highest quality and safety standards for our Coles Own Brand products.Key ResponsibilitiesLead a team to support Coles Own Brand product safety and quality...

About the RoleWe are seeking a highly skilled Senior Complaints Investigation Officer to join our Commercial team at Coles Group. As a key member of our team, you will be responsible for leading a team to support Coles Own Brand product safety and quality performance.Key responsibilities include:Reviewing and identifying trending customer contacts and...

At Bunnings, you’ll make a positive difference to our business and beyond. Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand and a major supplier to project builders, commercial tradespeople and the housing industry. Operating from a network of stores, trade centres, frame and truss sites, and online,...

About The RoleThe Compliance Manager-Coles 360 will work with the Coles' 360 Business Unit to ensure this growing business is supported in areas related to Compliance. This includes identifying key compliance obligations and designing effective compliance controls.Key ResponsibilitiesProvides timely, accurate, and trusted regulatory and compliance advice to...

About the roleThis position reports to the Product Compliance Manager and is responsible for leading a team to support Coles Own Brand product safety and quality performance.The successful candidate will review and identify trending customer contacts and returns, highlighting critical risk indicators for product safety and ensuring Coles upholds the highest...

About the roleAs a key member of the Commercial team at Coles, you will lead a team to support Coles Own Brand product safety and quality performance. Your expertise in quality assurance and product technology will be instrumental in reviewing and identifying trending customer contacts and returns, highlighting critical risk indicators for product safety and...

At Bunnings, you’ll make a positive difference to our business and beyond. Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand and a major supplier to project builders, commercial tradespeople and the housing industry. Operating from a network of stores, trade centres, frame and truss sites, and online,...

About the RoleAs a key member of the Commercial team at Coles, you will lead a team to support Coles Own Brand product safety and quality performance. Your expertise in quality assurance and product technology will be instrumental in reviewing and identifying trending customer contacts and returns, highlighting critical risk indicators for product safety and...

We’ve been trusted to serve Aussie communities since 1914 and grown to become a top 30-listed on the ASX with 120,000 team members and a portfolio of iconic brands. At Coles Group, you’ll not only get to make a difference to millions of Aussie lives—you’ll also get to see your impact. **About The Team**: For a company as big as ours, the regulatory...

About the roleAs a Senior Quality Assurance Specialist at Coles, you will lead a team to support the safety and quality of Coles Own Brand products. You will review and identify trending customer contacts and returns, highlighting critical risk indicators for product safety and ensuring Coles upholds the highest quality and standards.You will also:Develop...

We’ve been trusted to serve Aussie communities since 1914 and grown to become a top 30-listed on the ASX with over 115,000 team members and a portfolio of iconic brands. At Coles Group, you’ll not only get to make a difference to millions of Aussie lives—you’ll also get to see your impact. **About the team**: Logistics delivers. Our team supports...

Permanent, full time role - Hawthorn office with hybrid working on offer after training - $80,000 - $90,000 + superannuation based on experience - **Permanent, full time role**: - **Hawthorn office with remote working on offer after training**: - **$80,000 - $90,000 + superannuation based on experience** **About the company** Our client is a market...

About this roleOverviewThis is an exciting opportunity to join Holcim, a global leader in innovative and sustainable building solutions, as a Chief Health and Safety Officer. In this critical role, you will be responsible for driving the integration of an acquired business into Holcim's standards, ensuring a safe working environment for all employees.Salary...