Retail Manager

2 months ago

Richmond Lowlands, Australia Target Business Services Full time

Target Business Services

Salary: $75,500 plus 11.5% superannuation

Location: Shop 33/78 March St, Richmond NSW 2753

Our client, Mobile Market Australasia Pty Ltd operates several Optus branded retail stores across NSW, providing clients with easy access to high-quality telecommunications products and services. Mobile Market Australasia commitment to customer satisfaction and excellence in service makes the company a leading provider in the telecommunications industry.

The client is seeking a dynamic and experienced Retail Manager to lead its Richmond store. The successful candidate will be responsible for overseeing all aspects of store operations, ensuring a high standard of customer service, and driving sales growth. This role requires a hands-on leader who can inspire and manage a team, maintain store standards, and achieve business objectives.

As the Retail Manager, you will also be responsible for developing and implementing store policies and procedures, coordinating promotional activities, and ensuring the store meets its financial goals. You will play a crucial role in fostering a positive work environment, mentoring staff, and providing ongoing training and development to ensure your team has the skills and knowledge to succeed. Your ability to analyze market trends and customer needs will be essential in driving the store's success and maintaining its competitive edge.

Minimum Requirements:

AQF Associate Degree, Advanced Diploma or Diploma in the relevant field and 3+ years' experience in a mobile store or similar role

In this role your main responsibilities include:

•           Lead and manage complete store operations

•           Lead, motivate, and develop a team of retail staff to ensure high performance

•           Deliver exceptional customer service and address customer inquiries and complaints promptly

•           Monitor and manage inventory levels, ensuring optimal stock levels

•           Implement and oversee visual merchandising standards

•           Drive sales and profitability through effective planning and goal setting

•           Prepare and analyze sales reports to identify trends and opportunities for improvement

•           Ensure compliance with company policies and procedures, including health and safety regulations

•           Conduct regular team meetings and training sessions to keep staff informed and motivated

•           Develop and maintain strong relationships with customers, suppliers, and other stakeholders.

•           Undertake budgeting activity and devise strategy with owner

Other key skills and experience will include:

•           Proven experience as a Retail Manager or in a similar role within the telecommunications or related industry.

•           Strong leadership and team management skills.

•           Excellent customer service and communication skills.

•           Ability to analyze sales data and develop strategies to improve performance.

•           Proficient in using retail management software and MS Office.

•           Strong organizational and problem-solving abilities.

•           A passion for technology and telecommunications.

•           A daily focus on ‘drive the sales, lift the KPIs and customer centricity

Please send your resume to workforcetarget@yahoo.com. Please note only short-listed candidates will be contacted and your application will be treated as strictly confidential.

Mobile Market Australasia Pty Ltd is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive environment for all employees.

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