Retail Store Manager Assistant Leader

1 week ago


Richmond, Australia Kookai Full time
About the Role

We are seeking a highly skilled and motivated Retail Assistant Store Manager to join our team at KOOKAI. As a key member of our store leadership team, you will play a vital role in driving sales growth, improving customer satisfaction, and developing a high-performing team.

Key Responsibilities
  • Customer Service Excellence: Provide exceptional customer service, ensuring that every customer interaction is positive and memorable.
  • Team Leadership: Lead and motivate a high-performing team, providing coaching, guidance, and development opportunities to help them reach their full potential.
  • Store Operations: Assist the Store Manager in overseeing store operations, including visual merchandising, inventory management, and loss prevention.
  • Training and Development: Develop and implement training programs to enhance team members' skills and knowledge, ensuring they have the tools and confidence to deliver exceptional customer service.
  • Business Growth: Contribute to sales growth and business development initiatives, identifying opportunities to increase revenue and improve customer engagement.
What We Offer
  • Competitive Salary and Benefits: A comprehensive compensation package, including a competitive salary, generous employee discounts, and a range of benefits.
  • Opportunities for Growth and Development: A clear career path, with opportunities for advancement and professional growth within the company.
  • Collaborative and Dynamic Work Environment: A supportive and inclusive work environment, with a focus on teamwork, innovation, and customer satisfaction.
Requirements
  • Leadership Experience: Proven leadership experience in a retail environment, with a track record of success in team leadership and customer service.
  • Communication and Interpersonal Skills: Excellent communication and interpersonal skills, with the ability to build strong relationships with customers, colleagues, and stakeholders.
  • Problem-Solving and Adaptability: Strong problem-solving and adaptability skills, with the ability to think critically and respond to changing situations.


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