Retail Store Manager

1 week ago


Richmond, Australia Winning Appliances Full time
Job Description

Company Overview

Winning Appliances is a leading retail company that prides itself on delivering exceptional customer experiences. As a fourth-generation, family-owned Australian business, we have established a strong reputation for innovation, luxury retail services, and a commitment to excellence.

Job Summary

We are seeking a highly motivated and experienced Retail Store Manager to lead our team at Winning Appliances. As the brand ambassador, you will be responsible for creating a high-performing team that delivers unforgettable experiences to our customers. Your primary objective will be to balance core priorities effectively and take an authentic approach to managing operational, strategic, and leadership needs.

Key Responsibilities

  • Store Profit & Loss (P&L) Management
  • Lead and optimize store P&L for maximum financial performance.
  • Sales and Revenue Growth
  • Drive sales through strategic planning, forecasting, and reporting.
  • Inventory Management
  • Oversee product returns and manage display stock effectively.
  • Operational Efficiency
  • Ensure accurate stock, cash, and payment systems control.
  • Team Leadership
  • Recruit, train, and develop a high-performing store team.
  • Customer Service
  • Deliver exceptional customer service and resolve complaints swiftly.
  • Visual Merchandising
  • Implement top-notch visual merchandising strategies.
  • Marketing and Promotions
  • Execute impactful promotional strategies and manage the Local Area Marketing Budget.

Requirements

  • A proven track record in leading the delivery of year on year sales and margin growth within a big box/appliances retail environment.
  • Previous leadership/store management experience within retail.
  • The ability to lead and motivate a team to deliver strong sales and margin growth.
  • The ability to work under pressure to tight deadlines.
  • Excellent written and verbal communication skills.
  • A passion for outstanding customer service.
  • The ability to pick up and disseminate technical product information.
  • Professional presentation and grooming.

What We Offer

  • Exciting career advancement opportunities as a rapidly growing company that values promoting from within our talented team.
  • Ongoing training and development opportunities through our in-house Training Academy.
  • Experience Winning Perks with exclusive discounts, deals, and savings on a diverse array of products and services.
  • Access to an employee assistance program (EAP).


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