Enterprise Account Manager

1 month ago

North Sydney, Australia Cisco Full time

Location: Hybrid - open to candidates located in Sydney or Melbourne
Work Authorization for Australia: Must be authorised to work in Australia without requiring sponsorship now or in the future

What You'll Do
 Cisco Managed Service Provider business seeks an Account Manager with proven field sales experience and strong background in Telco &Service Provider.

This is a high-touch account management role that includes but is not limited to responsibilities in customer relationship management, partner sales management, large complex deal management, business development/marketing, funnel/pipeline management and technology/solution selling skills.

Primary expectation is to build strong franchises and sustainable business with our architecture plays in Managed Service Provider challenger accounts in Australia spanning fixed wired & wireless connectivity, private cloud infrastructure and over the top services (such as Cloud telephony, SASE, SSE) to residential and business end customers.


Key Accountabilities:

Accountable for overall Cisco business within the assigned customers/accounts/territories. Develop and maintain CxO level relationships and clearly articulate Cisco’s value propositions Have the ability and be highly motivated to understand Customer business requirements, pain-points and convert late them into actionable business engagements Maintain an updated Integrated Account Plans (IAP) relevant to the customers’ priorities. Responsible for orchestrating relevant resources within Cisco to execute on the IAP. Define meaningful customer engagement plan with regards to marketing and events. Actively push and challenge our internal engineering and product specialist team to effectively drive and increase the focus of the Customer. Grow existing business, create new opportunities, make winning offers and close deals within the expected timeframe. Strong at maintaining market intelligence and lead pricing strategy/analysis for deal justifications. Enjoy and are highly motivated to collaborate with partners within Cisco and its partners organizations and constantly align the goals and priorities. Provide a timely and regular business forecasting that is aligned with Cisco’s financial goal for short, medium and long term. Maintain accurate and up-to-date sales database (SFDC) with all mandatory key information and maintain a balanced sales pipeline, Working knowledge and understanding the industry impact of key technology transitions such as Managed Service Provider Network transformation (Core Routing & Optical platforms, Managed Services, NBN resale, Cloud/DC, Mobility, Security), New Convergence and Consumption Models, to be able to drive new customer and market business requirements.


Who You'll Work With
You will be a part of a successful and highly energised Enterprise, Commercial and Service Provider team, as we drive the critical market and digital transformation in the Managed Service Provider business.

As a key person of our account team, you will collaborate closely with commercial, technical, marketing individuals and product specialists in country and across the regions/globally to accelerate the impact of Cisco business across your assigned customers/accounts/territories.


Who You Are
 This is an exciting opportunity for a highly motivated, technically savvy and passionate consultative sales professional, eager to interact with industry leaders with vision and key decision makers and share their real passion for technology innovations that change their business outcomes.


Minimum qualifications include:

Outstanding sales experience in the Telco and Managed Service Provider space with consistent track record in direct and channel sales, especially in closing large strategic deals. Self-starter who can learn and position technology/solution plays in view of driving the appropriate conversations with Managed Service Providers with clear business agenda in sight. Highly motivated with a "hunting spirit" to develop new opportunities and grow business in multiple technology dimensions within the Managed Service Providers space.


Preferred qualifications:

Education to degree level or equivalent practical experience. Excellent at working in teams and are comfortable collaborating with local, regional and corporate teams in a large cross-functional organization. Can do, will do attitude and able to think in a unique way to contribute creatively towards building solid business pipeline and driving sustainable business. Highly analytical and meaningful. Structured and logical approach to problem solving. Excellent at working in teams and are comfortable collaborating with local, regional and corporate teams in a large cross-functional organization Proven ability to respond and handle challenges in a dynamic business environment. Good communicator and excellent at driving solutions in line with industry and local market trends.

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