Team Manager Claims

7 days ago

Perth, Australia ALLIANZ AUSTRALIA SERVICES PTY LTD Full time

TEAM MANAGER CLAIMS – WORKERS COMPENSATION – PERTH, WA

At Allianz, we’re proud to be named one of the Best Workplaces in Australia 2024 and a Great Place to Work. We’re one of the world’s leading insurance and asset management brands, with a workforce as diverse as the world around us, which is why we hire the very best people to further our commitment to securing the future for our people and customers. 

We offer an inclusive workplace where everyone feels like they belong, while promoting a culture of lifelong learning, development, and global mobility. Join us and share your ideas, be inspired, give back to the community and feel proud to be a part an organisation doing meaningful work that matters while supporting sustainability, mental health, and well-being. 

Let’s care for tomorrow, so we can create a better future together, for everyone. 

About the role 

  • Lead a team of individuals including those roles at the top level of the Case Manager Framework
  • Collaborate with the team to develop strategies to achieve appropriate outcomes as required within the business, ensuring adherence to relevant legislative requirements
  • Ensure customer expectations and business objectives are met by maximising team performance through effective management, coordination of duties, maintenance of standards, and continuous improvement of business process
  • Develop and maintain strong working relationships with the insured, legal providers and brokers
  • Participate in regular claims reviews while encouraging a collaborative and multidisciplinary approach being applied to claims considerations
  • Ensure compliance with Workers Compensation Injury Management Act 2023, including principle and standards as set out by the regulator

About you 

  • Experience in empowering people to realise their highest potential by recognising and developing individual and team performance, and building talent pipelines for future needs
  • Understanding of relevant regulatory and/or legislative compliance requirements that impact the organisation
  • Ability to manage client expectations to ensure matters are appropriately triaged and dealt with in accordance with an agreed timeline and scope
  • Demonstrated evidence of technical proficiency with systems, software, databases, reporting and communication tools 

 Benefits and perks 

  • Inclusive Culture: Join a supportive, open-minded team focused on customer outcomes, bringing your authentic self to work every day  
  • Flexible Work-Life Balance: Enjoy flexible and remote work options and workplace adjustments, with support for your work/life balance.  
  • Career Development: Access mentoring, development and global mobility opportunities for growth and success, including access to over 10,000 learning resources. 
  • Financial and Well-being Perks: Enjoy discounts on Allianz products, retail, tech, and travel, plus financial wellness initiatives and the Employee Share Purchase Program- own a piece of your employer 
  • For more details about our benefits, visit the Allianz Careers site

About our culture 

We care about everything that makes you, you. We believe in an equitable workplace that celebrates diversity and inclusion, where people of all genders, ages, religions, sexual orientations and abilities are not only welcomed but valued for the perspectives and talents they bring to work.  We’re committed to fostering an environment where everyone can thrive, grow, and contribute their unique perspectives to our collective success and reach their fullest potential. 

Adjustments and support  

If you require any support and adjustments to participate equitably in our recruitment process, we encourage you to reach out to careers@allianz.com.au for a confidential conversation. 

Join us. Let’s care for tomorrow. www.allianz.com.au/careers  

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