General Claims Manager

3 weeks ago

Perth, Australia Sodexo Full time

**Job Description**:
Utilise your Legal or Allied Health Qualification & bring your proven experience in complex and/or common law personal injury claims to oversee Sodexo's general liability portfolio.

The role will involve strategic claims management in accordance with legislation & company policy and procedures, management of annual general insurance renewals and provide support to the Injury Management team with implementation of pro-active injury management and rehabilitation strategies.

**Duties**
- Coordinate receipt of claims and ensure timely lodgement with broker and insurer
- Manage general liability claims including development and implementation of pro-active general liability claims strategies
- Administer general liability claims, including maintenance of a general liabilities database
- Escalate increased risk, in timely manner, to assist with budget allocation
- Report & ensure legal compliance with existing and proposed legislation
- Schedule & participate in claim reviews with insurer, broker and other key stakeholders
- Authorise & process invoicing associated with legal costs which fall within the relevant policy excess limits
- Assist with development & deliver training associated with risk and claims management
- Monitoring service standards for key external stakeholders
- Liaise with clients, brokers & insurers for issue of endorsed certificates across all liability lines.
- Manage annual liability insurance renewal under supervision of General Counsel

**Who are we looking for?**

We’re looking for someone who thrives in fast-paced, high-volume environments; there’s never a dull moment at Sodexo.

You take pride in delivering work to the highest standard, with excellent time management and teamwork skills and have the ability to work independently and communicate with stakeholders at all levels. You will have:

- Minimum 3 years experience in management of personal injury claims
- Preferable experience in management of technical or common law claims
- Ability to read and interpret records associated with workplace incidents and duty of care
- Developed negotiation skills
- Ability to handle multiple stakeholders and competing tasks
- A desire for results and be outcome focused
- Intermediate IT & technology skills

**Why choose Sodexo?**

Sodexo is a people business, employing over 400,000 people worldwide and thousands in Australia. Our employees, who personify Sodexo's unique values of Service Spirit, Team Spirit and Spirit of Progress, are our greatest asset through their commitment and dedication.

Working with Sodexo is more than a job; it’s a chance to be part of something greater because we believe our everyday actions have a big impact. With us, you belong in a company that allows you to act with purpose and thrive in your own way. We are always looking for people to join our team and help us create a lasting impact on individuals, society, and the planet.

We offer a competitive salary, many development opportunities and an outstanding benefits and recognition program

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