Claims Team Lead
2 weeks ago
Unlock Your Potential as an Insurance Claims Expert
We're Allianz Australia Services Pty Ltd, one of the world's leading insurance and asset management brands. Our Perth office is seeking a talented Claims Team Lead to join our team.
About the Role
- Lead a high-performing team of claims professionals, empowering them to deliver exceptional customer outcomes and drive business success.
- Collaborate with the team to develop strategies that meet customer expectations and achieve business objectives, ensuring adherence to relevant legislative requirements.
- Drive continuous improvement of business processes, leveraging your expertise in claims management to maximize team performance and efficiency.
- Maintain strong relationships with insured, legal providers, and brokers, ensuring seamless communication and effective issue resolution.
- Participate in regular claims reviews, fostering a collaborative approach to claims considerations and driving best practice.
- Ensure compliance with Workers Compensation Injury Management Act 2023, upholding regulatory standards and principles.
Your Background
- Proven experience in claims management, with a track record of delivering results-driven solutions and developing high-performing teams.
- Demonstrated understanding of relevant regulatory and/or legislative compliance requirements impacting the organisation.
- Ability to manage client expectations, triaging matters according to agreed timelines and scopes.
- Technical proficiency with systems, software, databases, reporting tools, and communication platforms.
About Our Culture
We value diversity, equity, and inclusion, creating an environment where everyone feels welcome and valued. Our culture celebrates individuality, promotes lifelong learning, and fosters global mobility opportunities for growth and success.
Salary and Benefits
Our estimated salary range is AU$120,000 - AU$180,000 per annum, commensurate with experience, plus additional benefits including:
Inclusive culture: Join a supportive, open-minded team focused on customer outcomes.Flexible work-life balance: Enjoy flexible and remote work options, with support for your work/life balance.Career development: Access mentoring, development, and global mobility opportunities for growth and success.Financial and well-being perks: Enjoy discounts on Allianz products, retail, tech, and travel, plus financial wellness initiatives.About Us
We're proud to be named one of the Best Workplaces in Australia 2024 and a Great Place to Work. Our commitment to securing the future for our people and customers drives our actions, and we're looking for talented individuals like you to join our team.
-
Claims Specialist
3 weeks ago
Perth, Western Australia Capricorn Full timeAbout UsAt Capricorn, we're a member-owned organisation with over 30,000 automotive and allied repair members across Australia and New Zealand. We provide solutions to our members, centred around our Trade Account which gives them access to instant credit, simplified monthly expenses, and a rewards program.Role OverviewWe're looking for a proactive and...
-
Claims Team Specialist
3 weeks ago
Perth, Western Australia Capricorn Full timeExplore a rewarding career at Capricorn, a Member-owned organisation with a strong presence in Australia and New Zealand.We're seeking a skilled Claims Team Specialist to join our established claims team. As a key member of the team, you'll be responsible for:Managing claim notifications and service enquiries;End-to-end management of assigned claims...
-
Experienced Claims Investigator
2 weeks ago
Perth, Western Australia RAC of WA Full timeRAC of WA is one of Western Australia's most trusted and iconic brands, with over 1.3 million members. We are a purpose-led organisation striving to create greater value for our members and deliver on our purpose to be 'The driving force for a better WA.'The Technical Claims Unit at RAC supports the claims business by detecting and deterring Insurance fraud....
-
Claims Advisor
1 week ago
Perth, Western Australia Vero Insurance Full timeWe are seeking a highly skilled Claims Advisor to join our team at Vero Insurance in Perth. As a key member of our claims team, you will play a vital role in delivering exceptional customer service and driving positive outcomes for our clients.About the RoleThe successful candidate will have a proven track record of experience in Workers Compensation claims,...
-
Claims Advisor
3 weeks ago
Perth, Western Australia Vero Insurance Full timePosition OverviewWe are seeking an experienced Claims Advisor to join our team in Perth. As a key member of our claims team, you will play a crucial role in providing exceptional customer service and driving positive outcomes for our clients.
-
Senior Claims Manager
1 month ago
Perth, Western Australia Aviva Full timeJob Overview:This role is responsible for leading a team of claims handlers and major loss field teams with ownership of the management and performance of large home claims through effective implementation and oversight of our claim's philosophy, standards, and best practice.This role will be critical in making sure we deliver market-leading indemnity...
-
Claims Expert
1 week ago
Perth, Western Australia NTI Full timeWe're seeking a seasoned Claims Consultant to join our team at NTI. With a strong background in claims management, you'll be responsible for providing exceptional service to our customers during their time of need.Key responsibilities include:Managing claims from inception to resolutionCoordinating with internal stakeholders and external parties to ensure...
-
Claims Leadership and Strategy Director
3 weeks ago
Perth, Western Australia Aviva Full timeLead Home Technical Claims TeamThis is a critical leadership role at Aviva, where you will oversee the management and performance of large Home claims. You will be responsible for implementing effective claim's philosophy, standards, and best practice, ensuring market-leading indemnity performance and excellent customer outcomes.About the JobThis position...
-
Accounts Team Lead
1 month ago
Perth, Western Australia people2people Full timeThe CompanyThe company is a well-established, family-owned and operated business with a strong reputation for excellence in the industry. The RoleThis is a permanent, full-time Accounts Payable Team Lead position, responsible for managing a team of skilled professionals who process high-volume transactions. The role provides oversight and responsibility for...
-
Claims Specialist
3 weeks ago
Perth, Western Australia Suncorp Group Full timeWork as a Claims Specialist with Suncorp GroupWe are seeking an experienced Claims Specialist to join our team in Perth. As a key member of our Workers Compensation Claims team, you will play a vital role in providing exceptional customer service and driving positive outcomes for our customers.Suncorp Group is more than just a company; we're a force for good...
-
Insurance Leadership Role
2 weeks ago
Perth, Western Australia ALLIANZ AUSTRALIA SERVICES PTY LTD Full timeAt Allianz Australia Services Pty Ltd, we're proud to be named one of the Best Workplaces in Australia and a Great Place to Work. Our team is part of the world's leading insurance and asset management brand, with a workforce as diverse as the world around us.We offer an inclusive workplace where everyone feels like they belong, promoting a culture of...
-
Commercial Claims Manager
3 weeks ago
Perth, Western Australia Suncorp Group Full timeJoin Our Commercial Property Claims TeamWe are seeking a highly motivated and experienced Commercial Claims Manager to join our dynamic team at Suncorp Group. As a Commercial Claims Manager, you will play a vital role in managing a portfolio of commercial property claims from lodgement to finalisation.About the RoleThis is an exciting opportunity for someone...
-
Claims Professional
3 weeks ago
Perth, Western Australia ALLIANZ AUSTRALIA SERVICES PTY LTD Full timeAbout the RoleWe are seeking a highly skilled and experienced Claims Specialist to join our team in Perth, WA. This is an excellent opportunity for a motivated individual to leverage their expertise in managing bodily injury claims within a Workers Compensation environment.
-
Claims Specialist
3 weeks ago
Perth, Western Australia Suncorp Group Full timeAbout the RoleWe are seeking a skilled Compensation Claims Expert to join our team at Suncorp Group in Perth. As a key member of our claims team, you will play a vital role in providing exceptional customer service and driving positive outcomes for our customers.
-
Claims Specialist
4 weeks ago
Perth, Western Australia Suncorp Group Full timeAbout the RoleWe are seeking a skilled Workers Compensation Claims Advisor to join our team at Suncorp Group.The successful candidate will be responsible for providing exceptional customer service and driving positive outcomes for our customers. Key responsibilities include:Comprehensive assessment of claims, ensuring accurate processing and compliance with...
-
Claims Expert
3 weeks ago
Perth, Western Australia RAC of WA Full timeRAC of WA is seeking a skilled Claims Specialist to join their Insurance Claims team in Western Australia. This role offers an attractive working schedule, including flexible hours and the opportunity to work from home.The successful candidate will have exceptional customer service skills, excellent communication and negotiation skills, as well as the...
-
Claims Management Specialist
3 weeks ago
Perth, Western Australia EML Australia Full timeEML Australia is a leading workers compensation and personal injury claims management business, dedicated to helping people get their lives back through ongoing support during their return-to-work journey.As part of our diverse team based in Perth or Brisbane, you will make a positive impact on someone's life every day, knowing your talent and hard work has...
-
Financial Lines Claims Manager
1 week ago
Perth, Western Australia Aviva Full timeRole OverviewWe are seeking a skilled Financial Lines Claims Manager to join our team at Aviva.This role is ideal for someone with experience in handling high-value and complex claims, particularly in London Market PI, D&O, or FI.The successful candidate will have a commercial approach, excellent interpersonal skills, and the ability to build great...
-
Expert Civil Claims Specialist
3 weeks ago
Perth, Western Australia Avant mutua Full timeDiscover a rewarding career opportunity with Avant Mutual, Australia's leading medical defence organisation.Salary: $90,000 - $110,000 per annumAbout the Role:We are seeking an experienced Claims Manager to join our Perth team in a permanent, full-time position. As a key member of our claims management team, you will provide support and advice to our members...
-
Claims Assessor
3 weeks ago
Perth, Western Australia Suncorp Group Full timeSuncorp Group is a leading insurance provider with a strong commitment to customer service.We are seeking an experienced Claims Assessor - Loss Adjuster to join our team in this rewarding role. As a key member of our claims team, you will be responsible for assessing and resolving property damage claims efficiently and effectively.This role offers a...