Claims Team Lead

2 weeks ago


Perth, Western Australia ALLIANZ AUSTRALIA SERVICES PTY LTD Full time

Unlock Your Potential as an Insurance Claims Expert

We're Allianz Australia Services Pty Ltd, one of the world's leading insurance and asset management brands. Our Perth office is seeking a talented Claims Team Lead to join our team.

About the Role

  • Lead a high-performing team of claims professionals, empowering them to deliver exceptional customer outcomes and drive business success.
  • Collaborate with the team to develop strategies that meet customer expectations and achieve business objectives, ensuring adherence to relevant legislative requirements.
  • Drive continuous improvement of business processes, leveraging your expertise in claims management to maximize team performance and efficiency.
  • Maintain strong relationships with insured, legal providers, and brokers, ensuring seamless communication and effective issue resolution.
  • Participate in regular claims reviews, fostering a collaborative approach to claims considerations and driving best practice.
  • Ensure compliance with Workers Compensation Injury Management Act 2023, upholding regulatory standards and principles.

Your Background

  • Proven experience in claims management, with a track record of delivering results-driven solutions and developing high-performing teams.
  • Demonstrated understanding of relevant regulatory and/or legislative compliance requirements impacting the organisation.
  • Ability to manage client expectations, triaging matters according to agreed timelines and scopes.
  • Technical proficiency with systems, software, databases, reporting tools, and communication platforms.

About Our Culture

We value diversity, equity, and inclusion, creating an environment where everyone feels welcome and valued. Our culture celebrates individuality, promotes lifelong learning, and fosters global mobility opportunities for growth and success.

Salary and Benefits

Our estimated salary range is AU$120,000 - AU$180,000 per annum, commensurate with experience, plus additional benefits including:

Inclusive culture: Join a supportive, open-minded team focused on customer outcomes.Flexible work-life balance: Enjoy flexible and remote work options, with support for your work/life balance.Career development: Access mentoring, development, and global mobility opportunities for growth and success.Financial and well-being perks: Enjoy discounts on Allianz products, retail, tech, and travel, plus financial wellness initiatives.

About Us

We're proud to be named one of the Best Workplaces in Australia 2024 and a Great Place to Work. Our commitment to securing the future for our people and customers drives our actions, and we're looking for talented individuals like you to join our team.


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