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Accounts Receivable Officer

4 months ago

Mount Waverley, Australia I-MED Full time

About this role

We are looking for an experienced Accounts Receivable Officer to join our team based in Mount Waverley . The successful candidate will play a vital role in managing and providing billing and collection services within our Accounts Receivable department.

You will be responsible for ensuring daily accounts receivable tasks are completed including processing patient refund paperwork, following up on outstanding payments, and handling queries from patients and our clinic sites. This role offers the opportunity to work in a dynamic healthcare environment and contribute to providing comprehensive care to patients and customers.

About I-MED:

At I-MED, we're more than just a medical imaging provider – we're a community of passionate professionals committed to excellence for our patients. With over 270 clinics and a staggering 6 million patient procedures annually, we proudly stand as one of the largest providers of medical imaging in the world. Our success lies in our people with over 350 dedicated doctors and 4,000 staff members who actively share clinical knowledge and expertise.

What you will do:

Handling of both inbound and outbound telephone queries with patients and our clinic sites. Completion of daily accounts receivable tasks such as: finalising patient refund paperwork, reviewing returned mail, liaising with Medicare on returned payments Accurate and timely receipting of cheques, credit cards and related payments Collecting outstanding or overdue invoices Ensure that all patient and inter-departmental enquiries are handled in accordance with the current I-MED policy

Your experience:

Previous experience in Accounts Receivable role within a medium to large organisation Experience in the healthcare industry and exposure to Medicare Benefits Schedule is highly regarded Exposure to a high-volume environment and the ability to work toward deadlines Strong understanding of medical coding and billing processes

Life at I-MED Radiology:

Commitment to continuing professional development (CPD) and career advancement.

Opportunities to progress with I-MED's continued growth and expansion.

Competitive remuneration package with flexible work options (Minimum 3 days in the office, 2 days WFH).

Commitment to your health and well-being, including access to employee assistance program.

‍ ‍ ‍ A range of employee benefits, such as paid parental leave and discounted health insurance.

An innovative, respectful and welcoming clinic environment united in the pursuit of excellence.

Diversity & Inclusion:

Here at I-MED, we support diversity and welcome all people regardless of lifestyle, ethnicity, faith, sexual orientation and gender identity.

If this role stands out to you but you don't feel like you ‘tick all the boxes', we strongly encourage you to apply nonetheless as you may just bring something to I-MED that we are looking for. Aboriginal and Torres Strait Islander people are encouraged to apply.

If you are interested in this amazing opportunity to join the team, APPLY TODAY Please note due to the volume of applications, only successful candidates will be contacted and invited to an initial call with our Talent Acquisition team.