Intake and Assessment Officer

4 weeks ago

Lismore, Australia Multicap Full time

The position of Intake & Assessment Officer is currently open at our Lismore Head to Health hub, working out of Southern Cross University. This is a permanent position and we are considering both full time and part time applications.

As one of the first contact points for people accessing Head to Health, our Intake and Assessment Officers need to build a positive rapport with a wide range of people, as well as their family and friends.

Reporting to the Clinical Lead, you will work with a group of committed clinical and operational staff to develop and promote the reputation of Head to Health Lismore within the local and wider community.

Responsibilities include:

  • Effectively engage, screen, assess, refer, provide brief interventions, and coordinate care for people that contact, or are referred to, the Head to Health hub.
  • Work closely with local community and partner health services to provide holistic and integrated care.
  • Participate in regular clinical supervision and will be required to present and discuss cases with the clinical care team.
  • Work as part of a multidisciplinary team, including general practitioners, allied health clinicians, community engagement workers, and support staff.

Benefits include:

  • Providing team-based provision of service for people under a flexible practice model
  • Working in a vibrant centre with other staff who are passionate about working with people.
  • Access to the Southern Cross University Fitness Centre and Pool (including all group classes)
  • Individual and group supervision.
  • Professional development and training opportunities provided.
  • Reception and administrative support.
  • Consulting rooms, activity space, and resources.
  • Access to generous Salary Packaging – (up to $15,899 tax free)
  • Access to an Employee Assistance Program.

About you:

You will need to be skilled in assessing a person’s needs, including complex risk assessments and the ability to action a plan to mitigate any identified risk. We are seeking welcoming, professional, and committed individuals, with the following attributes:

  • Tertiary level qualifications in health, behavioural/social sciences, community services, or a related discipline that provides a sound understanding and knowledge of assessing and working with people at risk.
  • Knowledge and understanding of mental health, including related evidence-based interventions and clinical practice.
  • Skilled in intake, screening, and biopsychosocial assessments to identify client needs assessments, facilitating service access, providing therapeutic interventions, and participating in care planning.
  • Experience working in a multidisciplinary team environment, coordinating client care.
  • Experience in the mental health sector and a broad understanding of the challenges and experiences of people managing their mental health.
  • Exceptional interpersonal skills with the ability to work with a diverse range of clients, colleagues, and partner organisations.
  • Excellent organisational and time management skills, including the ability to prioritise and manage multiple and competing work tasks and deliver to agreed deadlines.
  • Computer skills including word processing, spreadsheets, and database applications.

Be part of an exciting time of growth and opportunity in an organisation that you can be proud of being a part of.

Applications close Monday 17th June 2024.

Apply now, we can't wait to meet you

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