Clinical Coordinator

1 week ago

Lismore, Australia MA MISSION AUSTRALIA Full time

  • $97,607 + super + not for profit salary packaging benefits

  • Permanent, Full time

  • Location: Lismore NSW 2480

  • Make a meaningful difference to the lives of Australians in need

Life at Mission Australia

When you join the team at Mission Australia, you become part of a community who are determined to end homelessness and ensure people in need can thrive. United by our Christian purpose and values, we stand together with anyone who needs us, for as long as they need us. Find out more about us and our purpose.

Your Opportunity

The Psychosocial Support Program (PSP) is a vital program in the community in partnership with the Healthy North Coast PHN supporting people living with mental illness.

As a Clinical Care Coordinator, you'll play a pivotal role in providing recovery-oriented support, ensuring every individual receives tailored care through a comprehensive stepped care approach.

At the heart of our operation is collaboration and cooperation. You'll work closely with clinical and non-clinical services, the Administration Intake Worker, and the greater team. Together, you'll manage a seamless process from referrals to intake and assessment, guaranteeing swift access to the support our clients deserve.

But your role doesn't stop at administrative excellence. You'll be instrumental in developing case plans and recovery goals, working hand in hand with our dedicated Recovery Coordinators and Peer Advocates. Through your guidance, you'll empower individuals on their unique recovery journeys, fostering resilience and hope every step of the way on the path to wellness.

Your Key Responsibilities

  • Provide specialist advice and guidance to staff to support clients through their service journey.

  • Cooperate with Recovery Coordinators and Peer Advocates to develop holistic, trauma informed case plans and strength-based recovery goals to support clients.

  • Develop positive and effective relationships with a range of key stakeholders including clinical services, community organisations, community housing providers, and other relevant health professionals.

  • Work closely with referral agencies to ensure they have a clear understanding of how the service operates.

  • Participate in clinical supervision, peer development and other opportunities for professional development as required.

Requirements for Success

With a significant background and Allied Health qualifications in Social Work, Mental Health, Psychology and/or Community Services sectors, you will be confident in your understanding of the social determinants of health, trauma informed care, and family sensitive practice.  Other requirements include:

  • Relevant Allied Health degree along with and least 2 years of relevant experience.

  • Understanding of the social determinants of health, trauma informed care, family sensitive practice as well as lived experience and personal recovery frameworks.

  • Demonstrated experience in working with complex clients to develop collaborative care plans and provide recovery goal-directed care.

  • NDIS experience would be desirable.

  • Experience and training in conducting clinical care plans, risk assessments and implementing risk management plans with clients.

  • Excellent organization, time management and problem-solving skills.

  • Familiarity with a dual-diagnosis framework with consumers across the lifespan.

  • Ability to work creatively and safely with clients from diverse backgrounds, including LGBTIQ, CALD and Aboriginal and Torres Strait Islanders.

  • Comfortable with ambiguity and juggling competing priorities, and able to work independently and as part of a multi-disciplinary team.

  • Proficiency with electronic health record systems and Microsoft Office suite

  • Full driver licence with no restrictions

Before starting work with us, you will need to undertake a national police history check, qualifications, and referee checks, and have a clearance to work with children/vulnerable people.

Our Culture

Our innovative and inclusive culture will ensure you feel valued at Mission Australia as you help Australians in need and develop in your career.

We prioritize the safety and wellbeing of everyone, both within our team and the individuals we serve.

We are committed to creating a diverse and inclusive working environment. We actively support and encourage people of all backgrounds; gender, age, ethnicity, race, cultural background, disability, religion, and sexual orientation to submit an application and aim to ensure that the recruitment and employee experience is as accessible and inclusive as possible. So, whoever you are, if you’re skilled and actively support our purpose and values, you would be welcome at Mission Australia.

If you live with disability and require support to submit your application, please email talentattraction@missionaustralia.com.au or visit our Careers page for additional contact details.

Find out more about a career with Mission Australia.

Your Benefits

To ensure our employees feel valued, empowered, and celebrated, we provide a range of employee benefits including:

  • Rewarding work – every day you know you’re making a real difference

  • Not-for-profit salary packaging, reducing your tax (details via AccessPay)

  • Free external, confidential counselling and access to chaplaincy support.

  • Volunteering opportunities

  • Extra leave available including an additional public holiday, additional annual leave day on your work anniversary and the opportunity to purchase further annual leave.

How To Apply

To be considered for this opportunity, click ‘apply’ and send your application today

As a committed Circle Back Initiative employer, we will respond to your application.

Applications for this role are shortlisted as received and we are interviewing through the advertising period.

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