Program Worker Family Connect and Support

4 months ago


Lismore, Australia Social Futures Full time

About the Role:

If you are you passionate about supporting families, carers, children and young people to make positive changes in their lives then this could be the position for you.

Family Connect and Support currently has a vacancy for a Program Worker based in our Lismore office. This position is a 4 day a week, fixed-term contract until 30 June 2025, covering the Lismore and surrounds, with the possibility of full-time. Aboriginal people are strongly encouraged to apply.

Family Connect and Support (FCS) is a 16-week early intervention service that works to bring families and young people, support services and community resources together so that children and young people are safe and well. We do this through providing timely information and advice, appropriate warm referrals and practical assistance to families and The Program Worker role will be responsible for providing high quality, strengths based and person-centered intake, assessments and interventions within a case management framework. The ability to be flexible and responsive to the needs of the service and to build positive connections and work collaboratively with key stakeholders are essential to the position.

The role will sit within a highly skilled, supportive and motivated team and will involve travel to other locations and settings across the region. In addition, the role may involve supporting families connect with the right supports within other universal settings i.e. working within schools.

The person we are looking for will be innovative and solution focused, passionate and have great people skills. They will also have a deep understanding of the challenges that face families, children and young people and the ability to achieve positive outcomes for customers within a fast-paced environment. A knowledge of local support services and referral pathways is also necessary for this role.

Desired Skills and Experience :

Tertiary qualifications or equivalent experience in health, education, psychology, social work, social science or social welfare, health promotion or similar Demonstrated experience providing high quality, evidence based, customer-centred, culturally appropriate individual and/or family therapeutic interventions and referrals  Demonstrated experience providing short term interventions to meet immediate needs and longer term case coordination or case management where appropriate Excellent written and oral communication, interpersonal and negotiation skills, with the ability to communicate sensitively and effectively with all people to ensure effective relationships Demonstrated well-developed organisational, time management and administrative skills with the ability to plan, prioritise and meet deadlines Demonstrated experience in maintaining professional boundaries while engaging in person-centred work Ability to identify and respond appropriately to child protection and other high risk or vulnerability concerns

About Social Futures:

Social Futures is an equal opportunity employer and will actively recruit our workforce from key communities; including Aboriginal and Torres Strait Islanders, LGBTIQSB and people living with a disability, people with lived experience and people from culturally and linguistically diverse communities. 

Social Futures is committed to prioritising the safety and well-being of children and upholds the National Child Safe Principles. Working with Children, National Police Check and COVID Vaccination are mandatory requirements for all staff.

Our Benefits:

Generous Salary packaging options Staff Well-being Program  Flexible working options  Opportunity to bank additional days leave per year Access to ongoing Learning and Development Staff Recognition Program and Organisational Celebration Events Organisational paid parental leave Access to pool vehicles

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