Other (Administration & Office Support) - Healthscope

1 month ago


Parkville, Australia Healthscope Full time

·       Permanent full-time position available | Rewarding and well-supported role

·       Full training provided in this friendly and supportive team environment

·       Discounted staff car parking and close to public transport

If you're eager to grow in a dynamic, customer-focused environment and value a positive, supportive team culture, this role offers great opportunities for both professional development and a fulfilling work experience.

Are you looking for a challenging yet rewarding full time position with an organisation that allows you to be a part of something bigger? An exciting position has become available for a Front Office Manager to join the team at Melbourne Private Hospital.

 

About us

Melbourne Private Hospital is a fully accredited tertiary facility with 122 beds, providing intensive care and cardiac services.  The hospital has 4 theatres and 2 cath labs, which offer a board range of specialities including cardiac, neurosurgery, robotics, plastics, orthopaedics, urology, laparoscopic, colorectal, vascular and general surgery as well as neurosurgery.  Specialised wards include 1 cardiac, 1 neurosurgery/vascular/orthopaedic wards, as well as a general ward.  Melbourne Private Hospital also has a day procedure and chemotherapy ward.

 

 

As the Front Office Manager your responsibilities will include:

Providing leadership and management to the administrative department staff and ward clerks. Oversee hospital administration functions in areas such as:

o   Booking, Pre-admission, admission, and discharge of patients

o   Financial obligation and eligibility management including funding eligibility, provision of self-insured estimates, patient accounts, billings, debtors’ collection and accounts payable

o   Cash receipting and completeness of banking transactions

o   Financial payments verification to activity

o   Ensuring efficient and effective workflow processes are established and maintained to meet corporate and local site key performance indicator targets.

o   The delivery and establishment of timely processes for the billing to health funds, DVA, third part insurers, self-insured persons, and the collection of health fund excess/co-payments.

o   Ensuring a streamlined and efficient patient admission and discharge process.


Essential Criteria:

  • Administration Qualifications in Front-line Management or Certificate IV in Business Management (desired)
  • Certificate management experience essential
  • Demonstrated experience and a strong working knowledge of the private health fund claiming process
  • Highly developed interpersonal and communication skills
  • Previous managerial experience in overseeing the running of a department including staff management, recruitment, training, reporting and data analysis
  • Strong leadership, time management and conflict management skills
  • Experience in hospital/patient management software systems (webPAS desired)
  • Advanced computer skills in MS Office (Outlook, Word, Excel)

 

 

Why Healthscope?

We care about your career at Healthscope.

No matter where you go within our community of care, you’ll be supported by great team leaders, be part of strong, innovative teams who always strive for better and have the opportunity to flourish and grow.

Our people are at the heart of our organisation - no matter the role, every day our people make a difference to the lives of our patients and their families. We work together to create positive, memorable experiences, alongside our quality care, in every moment of every day.

Joining us opens the door to endless opportunities. We encourage the pursuit of continuous professional development, specialisation and education, and support our people to grow and flourish.

Come and be the difference in our patient's lives.

Applications close:  September 13th 2024

To Apply: Please click on the 'Apply' button to be taken to our online application form. For any questions, please reach out to recruitment@healthscope.com.au

More Information: Our commitment to quality and safety for our patients, staff and visitors is our highest priority. Applicants will be required to provide a current National Police check, WWCC (where applicable) and Evidence of right to work in Australia prior to appointment. Staff in patient contact roles will be required to provide proof of immunity to specified infectious diseases as a Category A Healthcare worker.


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