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Administrative Operations Manager
2 months ago
Position Overview:
We are seeking a dedicated and experienced Administrative Operations Manager to oversee the administrative functions within our healthcare facility. This permanent full-time role offers a rewarding opportunity in a supportive environment.
Key Responsibilities:
- Lead and manage the administrative team and ward clerks, ensuring effective workflow and communication.
- Oversee patient booking, pre-admission, admission, and discharge processes.
- Manage financial obligations, including eligibility verification, billing, and accounts receivable.
- Ensure accuracy in cash receipting and banking transactions.
- Establish efficient processes for billing health funds and managing patient co-payments.
- Streamline patient admission and discharge workflows to enhance the patient experience.
Essential Qualifications:
- Qualifications in Front-line Management or a Certificate IV in Business Management are preferred.
- Proven managerial experience in a healthcare setting.
- Strong understanding of private health fund claiming processes.
- Excellent interpersonal and communication skills.
- Experience in staff management, recruitment, and training.
- Demonstrated leadership and conflict resolution abilities.
- Familiarity with hospital management software systems.
- Proficient in MS Office applications.
Why Choose Healthscope?
At Healthscope, we prioritize your career development. Our organization is committed to fostering a collaborative and innovative work environment where every team member contributes to improving patient care.
We value our employees and encourage continuous professional growth and specialization. Join us in making a positive impact on the lives of our patients and their families.
