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Administrative Operations Manager
2 months ago
Position Overview:
We are seeking a dedicated and skilled Administrative Operations Manager to oversee our administrative department. This permanent full-time role is designed for individuals who thrive in a supportive and dynamic environment.
Key Responsibilities:
- Lead and manage the administrative team and ward clerks, ensuring efficient hospital administration functions.
- Oversee patient booking, pre-admission, admission, and discharge processes.
- Manage financial obligations and eligibility, including funding eligibility and patient accounts.
- Ensure accurate cash receipting and banking transactions.
- Verify financial payments against activities and maintain effective workflow processes to meet performance targets.
- Establish timely billing processes for health funds and manage collections of co-payments.
- Streamline patient admission and discharge procedures for enhanced efficiency.
Essential Qualifications:
- Administration qualifications in Front-line Management or a Certificate IV in Business Management are preferred.
- Proven management experience is essential.
- Strong knowledge of the private health fund claiming process.
- Excellent interpersonal and communication skills.
- Prior experience in managing departmental operations, including staff management and training.
- Demonstrated leadership, time management, and conflict resolution skills.
- Familiarity with hospital/patient management software systems is desirable.
- Proficient in MS Office applications (Outlook, Word, Excel).
Why Choose Healthscope?
At Healthscope, we prioritize your career development. Our supportive team leaders and innovative teams foster an environment where you can thrive and grow. Every role contributes to making a positive impact on the lives of our patients and their families.
We are committed to continuous professional development and encourage our staff to pursue specialization and education. Join us in making a difference in healthcare.
