Administrative Operations Leader
2 weeks ago
Position Overview:
We are seeking a dedicated and experienced individual to take on the role of Front Office Manager. This permanent full-time position offers a rewarding opportunity within a supportive and collaborative team environment.
Key Responsibilities:
- Lead and manage the administrative team and ward clerks, ensuring effective hospital administration.
- Oversee critical functions including:
- Patient booking, pre-admission, admission, and discharge processes.
- Management of financial obligations and eligibility, including funding assessments and patient billing.
- Ensure accuracy in cash receipting and banking transactions.
- Verify financial payments against activities.
- Establish and maintain efficient workflow processes to meet performance targets.
- Implement timely billing processes for health funds and third-party insurers.
- Streamline patient admission and discharge workflows.
Essential Qualifications:
- Administration qualifications in Front-line Management or a Certificate IV in Business Management (preferred).
- Proven management experience is essential.
- Strong knowledge of the private health fund claiming process.
- Excellent interpersonal and communication skills.
- Prior experience in managing departmental operations, including staff management and training.
- Demonstrated leadership, time management, and conflict resolution skills.
- Familiarity with hospital/patient management software systems is desirable.
- Proficient in MS Office applications (Outlook, Word, Excel).
Why Choose Healthscope?
At Healthscope, we prioritize your career development. Our supportive team leaders and innovative teams strive for excellence, providing you with opportunities to grow and thrive.
Our staff are the cornerstone of our organization, making a significant impact on the lives of our patients and their families. We foster a culture of collaboration and quality care, ensuring positive experiences in every interaction.
By joining us, you will have access to a wealth of opportunities for continuous professional development and specialization.
Become a vital part of our mission to enhance patient care.
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