Current jobs related to Service Manager - Sydney - Aon
-
Service Operations Manager
2 weeks ago
Sydney, New South Wales, Australia Interstate AC Service Full timeAbout the RoleThis exciting opportunity will see you accountable for ensuring continuity exists with our Interstate AC Service's roadside assistance services delivered within the greater Sydney Metropolitan, Newcastle and Canberra area.The key responsibilities of this role include leading strategic and continuous improvement initiatives, participating in...
-
Operations Service Manager
3 weeks ago
Sydney, New South Wales, Australia SERVICE HERO CONSULTING LLC Full timeCompany OverviewAs a purpose-driven organization, SERVICE HERO CONSULTING LLC is a proud member-owned entity recognized as one of the most trusted brands in the industry. We began our journey advocating for safer roads and providing exceptional roadside assistance, but our mission has evolved to encompass much more.From breathtaking travel destinations,...
-
Operations Manager for Service Excellence
3 weeks ago
Sydney, New South Wales, Australia SERVICE HERO CONSULTING LLC Full timeCompany OverviewAs a purpose-driven organization, Service Hero Consulting LLC is dedicated to providing exceptional service and support. We are committed to being a trusted partner in the industry, focusing on safety and innovation.Role OverviewThis pivotal position is responsible for ensuring the seamless delivery of our roadside assistance services across...
-
Operations Manager for Service Excellence
3 weeks ago
Sydney, New South Wales, Australia SERVICE HERO CONSULTING LLC Full timeCompany OverviewAt Service Hero Consulting LLC, we are dedicated to providing exceptional service and support to our members. Our commitment to excellence drives us to continuously innovate and enhance our offerings, ensuring a seamless experience for all.Position OverviewWe are seeking a dynamic individual to take on the role of Operations Manager,...
-
Operations Manager for Service Excellence
3 weeks ago
Sydney, New South Wales, Australia SERVICE HERO CONSULTING LLC Full timeCompany OverviewAs a purpose-driven organization, we take pride in being member-owned and recognized as one of the most reputable brands in Australia. Our journey began with a commitment to road safety and providing exceptional roadside assistance, and we have since expanded our offerings to include a variety of services such as travel destinations, vehicle...
-
Operations Manager for Service Excellence
3 weeks ago
Sydney, New South Wales, Australia SERVICE HERO CONSULTING LLC Full timeCompany OverviewAt Service Hero Consulting LLC, we pride ourselves on being a member-focused organization that stands as a beacon of trust and reliability. Our journey began with a commitment to enhancing safety on the roads and providing exceptional roadside assistance, but our mission has expanded significantly.We now offer a wide array of services,...
-
Technical Services Engineer
3 weeks ago
Sydney, New South Wales, Australia 3R Truck Service Full timeAbout the RoleWe are seeking a highly skilled Technical Services Engineer to join our team at 3R Truck Service. As a Technical Services Engineer, you will be responsible for providing expert technical support and guidance to our customers, ensuring the smooth operation of their database management systems.Key ResponsibilitiesProvide technical expertise and...
-
Manager Medical Services
3 months ago
Sydney, Australia NSW Government -Department of Customer Service Full time**Manager, Medical Services - Grade 11/12** The Personal Injury Commission (PIC), within NSW Department of Customer Service (DCS), is currently looking for a Manager, Medical Services to join their team! **Benefits** - Fulltime ongoing role based in Sydney CBD - Grade 11/12; Salary package ranging from $ 134,411 - $155,445 per annum plus super - Genuinely...
-
IT Service Delivery Manager
4 months ago
Sydney, Australia NSW Government -Department of Customer Service Full time**IT Service Delivery Manager** Are you based in SYDNEY, LITHGOW, BATHURST, GOSFORD, MAITLAND or across Regional NSW? The Department of Customer Service is looking for a Manager, Service Desk to join our growing team! **Benefits**: - Fantastic ongoing clerk grade 11/12 opportunity. - Salary range: $134,411 - $155,445 + super, commensurate with...
-
Technical Services Engineer
3 weeks ago
Sydney, New South Wales, Australia 3R Truck Service Full timeAbout the RoleWe are seeking a highly skilled Technical Services Engineer to join our team at 3R Truck Service. As a Technical Services Engineer, you will be responsible for providing expert technical support to our customers, resolving complex issues, and ensuring the smooth operation of our data management systems.Key ResponsibilitiesProvide technical...
-
Manager Service Management
3 months ago
Sydney Olympic Park, Australia NSW Government -NSW Rural Fire Service Full time**Manager, Service Management** **This opportunity offers**: - Ongoing employment - Full time role & 35 hour working week - Attractive annual salary $136,220 - $157,539 p.a. plus 10.5% superannuation - Location: Sydney Olympic Park (flexible working arrangements considered) - Ongoing learning and development - One ‘Agreed Absence’ leave day per...
-
Trustee Services Coordinator
2 weeks ago
Sydney, New South Wales, Australia Corporation Service Company Full timeJob SummaryWe are seeking a highly skilled and experienced professional to join our team as a Trustee Services Coordinator at Corporation Service Company. As a key member of our team, you will play a critical role in ensuring the timely and accurate provision of trustee services for a portfolio of trusts.About the RoleAs a Trustee Services Coordinator, you...
-
Trustee Services Coordinator
2 weeks ago
Sydney, New South Wales, Australia Corporation Service Company Full timeJob Title: Assistant ManagerAbout the RoleWe are seeking an experienced Assistant Manager to join our team at Corporation Service Company. As a key member of our Corporate Trust team, you will play a critical role in delivering high-quality trustee services to our clients.Key ResponsibilitiesCoordinate and manage the provision of timely and accurate trustee...
-
Manager Frontline Services Group
1 month ago
Sydney Olympic Park, Australia Ambulance Service of NSW Full time**This job is available to employees of NSW Ambulance & NSW Health Only** **Employment Type**:Permanent Full Time, 40 hours per week **Position Classification**:Health Manager Level 5 **Remuneration**: $161,042 per annum - $180,143 per annum + super and annual leave loading **Location**: NSW Ambulance State Operations Centre, Sydney Olympic Park **Closing...
-
Service Operations Director
3 weeks ago
Sydney, New South Wales, Australia SERVICE HERO CONSULTING LLC Full timeCompany OverviewAt Service Hero Consulting LLC, we pride ourselves on being a member-driven organization, recognized as one of the most trusted names in the industry. Our journey began with a commitment to safety and has evolved into a comprehensive suite of services that enhance the travel experience.We offer a wide range of services, from holiday planning...
-
Assistant Manager
4 months ago
Sydney, Australia Corporation Service Company Full timeAssistant Manager, Corporate Trust Sydney, Australia Mon - Fri. 9am - 530pm Hybrid Your Position You will coordinate and manage the provision of timely and accurate trustee services for a portfolio of trusts including coordinating corporate secretarial, director approvals, investor reporting and corporate accounting services in relation to these...
-
Assistant Manager
1 week ago
Sydney, New South Wales, Australia Corporation Service Company Full timeJob SummaryWe are seeking a highly skilled and experienced Assistant Manager to join our team at Corporation Service Company. As a key member of our Corporate Trust team, you will play a critical role in delivering timely and accurate trustee services to our clients.Key ResponsibilitiesCoordinate and manage the provision of trustee services for a portfolio...
-
Aviation Services Professional
2 weeks ago
Sydney, New South Wales, Australia ROYAL FLYING DOCTOR SERVICE Full time{"title": "Line Pilot Position", "content": "Role OverviewAs a Line Pilot with the Royal Flying Doctor Service, you will play a critical role in providing aviation services that enable people living and working in regional, rural, and remote Australia to receive healthcare. This is a challenging and rewarding environment where every day brings new...
-
Field Service Specialist
3 weeks ago
Sydney, New South Wales, Australia SERVICE HERO CONSULTING LLC Full timeAt SERVICE HERO CONSULTING LLC, we are dedicated to inspiring individuals to embrace a wellness lifestyle through our innovative solutions in fitness and health. Our commitment to excellence has positioned us as a leader in the industry, with a focus on customer satisfaction and quality service.Your RoleAs a vital member of our service team, you will be...
-
Field Service Specialist NSW
3 weeks ago
Sydney, New South Wales, Australia SERVICE HERO CONSULTING LLC Full timeAt SERVICE HERO CONSULTING LLC, we are dedicated to enhancing the fitness journey of our clients through exceptional service and support. Our commitment to promoting a wellness lifestyle has established us as a leader in the industry, serving clients across various sectors.If you are a collaborative individual with strong interpersonal skills and a global...
Service Manager
4 months ago
Service Manager
The Aon Client Services team (ACS) is a business critical operating unit within Aon Australia, providing best in class broking service support to our Client Relationship Managers and clients.
Comprised of Broker Support roles (Service Specialists and Service Executives), the team collectively provides primary support to the Human Capital Broking teams.
The Service Manager has prime responsibility for managing the allocation of activities to both Service Specialist and Service Executive colleagues in ACS across Australia, as well as executing the service support model, implementing continuous business improvement activities and ensuring that client service standards are exceeded by guiding and directing a team.
Aon is in the business of better decisions
At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.
As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.
What the day will look like
Contributing to the development of strategic initiatives that are designed to improve the overall client service experience and improve team productivity and quality Proactively developing and maintaining effective internal relationships across the business and ensuring effective communication with the segment Identifying and improving processes and practices to enhance operational effectiveness, client experience and service delivery outcomes Training, coaching and onboarding new and existing team members in all aspects of the role Driving quality improvement initiatives and ensuring a high quality standard of service delivery, through qualitative and quantitative data and feedback loops Encouraging goal-oriented collaboration amongst the team through open communication with a focus on common purpose and active personal participation Escalation point for client complaints and issues arising from ACS Proactively managing resourcing requirements, evaluating staff workloads and performance to ensure service delivery targets are consistently metHow this opportunity is different
As an Aon colleague, you will never be limited by your job title. Instead, you will learn and grow alongside some of the most talented people in the business, who genuinely want you to be the best version of yourself.
We honestly believe that our culture is different, with authentic and inquisitive individuals who each bring something unique to our team.
Be you, be unique with us.
Skills and experience that will lead to success
Extensive experience in leading people across multiple locations Experience in managing change and leading transformation initiatives Experience in client service/operations within Financial Services, Health Insurance or General Insurance Commercial acumen Exceptional communication and stakeholder management skills Ability to demonstrate initiative and creative thinking Strong presentation skills backed with advanced proficiency using Microsoft Office tools Strong process management skills Team management, including the ability to mentor and coach junior team members Demonstrable exceptional leadership qualities with ability to motivate staff in the achievement of objectives Coaching experience to ensure employees understand the importance of accurate work and achieving world class client experienceHow we support our colleagues
In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working
