Field Service Specialist NSW

6 days ago

Sydney, New South Wales, Australia SERVICE HERO CONSULTING LLC Full time

At SERVICE HERO CONSULTING LLC, we are dedicated to enhancing the fitness journey of our clients through exceptional service and support. Our commitment to promoting a wellness lifestyle has established us as a leader in the industry, serving clients across various sectors.

If you are a collaborative individual with strong interpersonal skills and a global mindset, eager to contribute to our mission, you may find a perfect fit with our organization. We value those who embrace a healthy lifestyle, are proactive, determined, and technologically adept.

Your Role

We are seeking dedicated Field Service Technicians for NSW, who will serve as advocates for our customers. In this role, your primary focus will be on ensuring complete customer satisfaction by effectively addressing all service requests related to our products.

Your Impact

Your contributions will ensure an outstanding fitness experience by:

  • Conducting preventative maintenance, servicing, and repairing fitness equipment
  • Diagnosing equipment issues, performing tests, and implementing solutions
  • Providing education to customers on the proper use and maintenance of equipment
  • Managing work orders and service documentation efficiently
  • Communicating clearly with customers and escalating issues when necessary
About You

The ideal candidate is passionate about fitness, enthusiastic, and proactive, while maintaining a grounded and ethical approach. You excel in team environments.

What you should bring:

  • 3-5 years of experience in a similar position
  • Mechanical and electronic engineering skills, along with IT networking knowledge
  • Hands-on repair experience in an electro-mechanical context
  • Ability to work independently and manage time effectively
  • Capability to perform under pressure and meet productivity targets
  • Excellent driving record and a valid Driver's License
  • Eligibility to work in Australia
Equal Opportunity Employer

SERVICE HERO CONSULTING LLC is an equal opportunity employer and values diversity within our workforce. We welcome applications from all individuals, regardless of age, gender, sexual orientation, race, religion, or belief.

Explore your potential with a career at SERVICE HERO CONSULTING LLC, where work means engaging in what you love, tackling challenges, learning from others, sharing a vision, and making it a reality.

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