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Senior Government Relations Manager

2 months ago

Brisbane, Australia Telstra Full time

Employment Type

Permanent

Closing Date

3 Oct 2024 11:59pm

Job Title

Senior Government Relations Manager

Job Summary

As a Senior Government Relations Manager, you will play an important role in positioning Telstra International (TI) to achieve its strategic objectives by

Job Description

Who We Are

We're an iconic Aussie brand with a global footprint. Our purpose is to build a connected future so everyone can thrive. We're all about providing the best experience and delivering the best tech on the best network.

This includes making Telstra the place you want to work. For you, that means a having career that grows with you and working with a team powered by human connection that prioritises wellbeing and choice.

Telstra's heritage is proudly Australian, but we have a longstanding international business. Telstra International (TI) is the international division of Telstra, operating across four regions: EMEA, North Asia, South Asia, and the Americas with teams across over 30 countries outside Australia. TI has two primary customer segments: Wholesale & Enterprise. In the South Pacific, TI owns and operates Digicel Pacific.

 

The Wholesale business of TI focuses on serving regionally headquartered telecommunications operators and satellite providers and owning the relationship with regional governments. Over several decades we have established the largest wholly owned subsea cable network in the Asia-Pacific, with a unique and diverse set of infrastructures that offers access to the most intra-Asia lit capacity. Our subsea cable network, with licenses in Asia, Europe, and the Americas, and access to more than 2,000 Points of Presence (PoPs) in more than 200 countries and territories globally. We service thousands of business government, carrier, and Over-the-Top (OTT) customers. We also serve the Wholesale Voice market.

 

The Enterprise business of TI brings innovative technology solutions, including data and IP networks, and network application services such as managed networks, cyber, unified communications, cloud, industry solutions, integrated software applications and services, and network-as-a-service to a range of corporates, medium businesses, and governments. While we operate across sectors for our customers, we have specific domain expertise across financial services and the broadcast sector.

 

Digicel Pacific is a leading telecommunications company operating in six markets: Papua New Guinea, Fiji, Nauru, Samoa, Tonga and Vanuatu. With over 16 years in the Pacific and serving over 3 million customers, Digicel Pacific offers a range of products and services, including the most extensive mobile coverage, broadband internet, TV, digital payments, e-commerce and ICT solutions. 

Focus of the Role

The Senior Government Relations Manager aligns with relevant internal stakeholders, Telstra International’s (TI) business objectives and corporate strategy. The role engages with relevant Australia government stakeholders (primary) and coordinates with our teams in international jurisdictions who lead engagements with local government stakeholders to support the execution of TI’s strategy.

What We Offer

  • Flex appeal: choose where, when and how you work
  • Performance-related pay
  • Access to thousands of learning programs so you can level-up
  • Global presence across 30 countries; opportunities to work where we do business
  • Purchased annual leave scheme
  • Additional Telstra day off
  • Additional 30% off eligible Telstra products and services
  • Toolkit provided (laptop + mobile phone + plan paid for)

What You’ll Do

TI provides sales and service support to Telstra's international customers.

As a Senior Government Relations Manager, you will build and maintain strategic government and stakeholder relationships to:

  • Identify issues of strategic importance to TI and advocate TI’s interests with relevant Australian government stakeholders, with a focus on the Indo-Pacific Southeast East Asia regions.
  • Manage the most material political and stakeholder issues (strategic and operations, risks and opportunities) facing TI.
  • Support government-related business development and co-investment/partnership opportunities for TI in Australia and relevant international markets, including through the provision of relevant advice on advocacy and stakeholder plans.

This is how you’ll bring the purpose of the role to life:

Internal Responsibilities:

  • Administer Telstra’s Government Relations (GR) policy in collaboration with TI) teams.
  • Facilitate regular engagement between Digicel Pacific and Telstra teams to share information and resolve government-related commercial or stakeholder issues.
  • Provide strategic advice on government activities and engagement opportunities in international markets.
  • Engage regularly with the TI Senior Leadership Team (SLT).
  • Prepare briefing materials for SLT, CEO Leadership Team, and the CEO’s Office as needed.
  • Support and prepare for meetings with the Department of Foreign Affairs and Trade (DFAT) and other key Australian Government stakeholders.
  • Work closely with the Government Relations Principal responsible for TI and Digicel Pacific, reporting via a dotted line.

External Responsibilities:

  • Represent Telstra at Australian Government stakeholder events.
  • Manage relationships with key Australian Government stakeholders of strategic importance to TI, in alignment with the Government Relations Principal.
  • Build and manage relationships with government stakeholders in international markets in alignment with TI’s strategy.
  • Participate in relevant compliance meetings and discussions with Australian Government stakeholders.

What You'll Bring to the Role: You’ll need the following skills and expertise to excel in this position:

  • Health Safety and Environment (HSE) Leadership: Proactive commitment to the health, safety, and environmental performance of employees, contractors, and suppliers.
  • Recovering from Setbacks: Ability to recover quickly from setbacks, maintaining agility to deliver business outcomes in complex environments.
  • Business Partnering and Consulting Mindset: Acting as a trusted advisor, delivering high-quality staff work (e.g., policy reviews, briefing notes) while driving stakeholder collaboration.
  • Managing Corporate and Government Relations: Building and maintaining strategic relationships to support business objectives and promote effective stakeholder engagement.
  • Customer Engagement: Creating a simple and brilliant experience for all stakeholders through innovative engagement strategies.
  • Driving Accountability: Fostering a culture of accountability to meet business goals and deliver outcomes.
  • Understanding Government Policy and Regulation: Ability to analyse and communicate government policies and their impact on the business.
  • Analyzing Data: Synthesizing multiple data sources to support decision-making and problem-solving.
  • Managing Risk: Embedding risk management processes and identifying potential risks, ensuring they are addressed effectively.
  • Communicating with Influence: Clear communication of complex concepts to different audiences, effectively tailoring messages to achieve desired outcomes.

Qualifications and experience:

  • A deep understanding of federal government processes in Australia, along with its foreign policy priorities.
  • Proven experience and strong interest in corporate affairs, government relations, or external affairs roles.
  • Strong communication, stakeholder engagement, and problem-solving skills, with demonstrated resiliency and attention to detail.
  • Experience in highly regulated environments, preferably within the telecommunications or public sectors.
  • Strong project management skills with the ability to operate in a dynamic, ambiguous environment.
  • Relevant tertiary qualifications will be considered an advantage

If you are looking to take the next step in your career, we want to hear from you

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When you join our team, you become part of a welcoming and inclusive community where everyone is respected, valued and celebrated. We actively seek individuals from various backgrounds, ethnicities, genders and abilities because we know that diversity not only strengthens our team but also enriches our work. We have zero tolerance for harassment of any kind, and we prioritize creating a workplace culture where everyone is safe and can thrive.

We work flexibly at Telstra. Talk to us about what flexibility means to you. When you apply, you can share your pronouns and / or any reasonable adjustments needed to take part equitably during the recruitment process.