Senior Government Account Manager

3 weeks ago


Brisbane, Queensland, Australia TPG Telecom Full time
Account Manager Job Description

We are seeking an experienced Account Manager to join our team at TPG Telecom. In this role, you will be responsible for developing and retaining existing Government accounts at a state and local government level.

Key Responsibilities
  • Manage the ongoing development and deepening of existing sales and customer relationships within the Victorian Government portfolio.
  • Review current state and develop/continually improve sales plans for each of TPG's products and services, for each agency or department within the allocated portfolio.
  • Successfully maintain the value of the existing portfolio through effective customer lifecycle management and completion of re-sign activities that maximise commercial outcomes.
  • Achieve key monthly, quarterly, and annual growth/x-sell sales objectives, building on effective base management to consistently grow (value and product breadth) the allocated portfolio.
  • Maintain up to date and accurate customer contact, pipeline, and any other required information in the Customer Relationship Management (CRM) system, i.e., Salesforce.
  • Ensure government reporting and compliance is up to date, via an internal stakeholder relationship with the Government contracts manager.
  • Attend weekly sales team meetings to review the quality and accuracy of Salesforce pipeline.
Requirements
  • Highly experienced in using a "Government solutions" type approach, utilising TPG's product and services to identify customer needs within the portfolio.
  • Able to creatively position TPG as an innovative, flexible, and responsive service provider to customers.
  • Ability to proactively identify and create growth opportunities within the allocated customer base.
  • Proven cultivator and 'closer' of sales opportunities at the Government Agency level.
  • Strong understanding of how to farm and manager accounts up to and including senior executive level within the Government vertical.
  • Excellent communication skills at all levels, including at senior executive level within the Government vertical.
  • Excellent presentation skills.
  • Minimum of five years' experience in a comparable position.
  • Management of high value Government vertical portfolios in the same or a similar market section, including the management of multi-million-dollar portfolios, multi-million-dollar retention and multi-million-dollar growth opportunities.
  • A long term, proven track record in over achievement of sales targets, including selling in at senior executive level, within a closely comparable industry.


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