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ED-Ward Clerk

2 months ago

Frenchs Forest, Australia Healthscope Full time

•    Casual Position
•    Shift Work Role
•    Emergency Department

Are you a motivated and passionate Ward Clerk looking to step into a rewarding career opportunity? 
Our Ward Clerks provide outstanding customer care to patients and their families. This is a great role for experienced and patient care focused individuals who are wanting to achieve work-life balance and a dynamic career in Healthcare.  

As a Ward Clerk your responsibilities will include: 
•    providing patient-centred customer service including: 

  • greet all customers
  • handle enquires with a friendly and professional manner
  • maintain accurate and timely patient information data collection and processing of medical records,

•    undertaking general administration duties,
•    liaison with other areas of the hospital,
•    arranging patient transport for discharge and inter-facility transfer,
•    management of patient electronic records ensuring the privacy and confidentiality of patient information.

Essential Criteria: 
•    experience in an acute patient focused healthcare facility/hospital,
•    highly developed interpersonal and time management skills with the ability to work in multidisciplinary work environments,
•    good computer literacy & sound knowledge of Microsoft Office (Outlook, Word, and Excel),
•    a track record of providing great service and customer experience,
•    strong interpersonal communication and report writing skills,
•    ability to work autonomously as well as in a team environment.

Benefits on offer:
•    Discounted onsite parking
•    Discounted gym memberships
•    Employee Assistance Programs
•    Salary Packaging
•    Bulk Billing services for employees and immediate family members.

To Apply: Please click on the 'Apply' button to be taken to our online application form. Please include a cover letter and your CV along with the contact details of 2 professional referees.
Our commitment to quality and safety for our patients, staff and visitors is our highest priority. Applicants will be required to provide a current (12 months or less) National Police check and a NSW Working with Children’s Check, prior to appointment and persons in patient contact roles will be required to provide proof of immunity to specified infectious diseases prior to commencement.