Ward Clerk

Northern Beaches Hospital provides world-class, Level 5 delineation services for both public and private patients. The hospital features 486 beds, 50-bed Emergency Department, 20-bed general and cardiothoracic ICU, 14 state-of-the-art theatres including cardiac catheter labs, world-class education centre, doctors lounge and excellent staff facilities including café and car parking. 
From cardiothoracic surgery and neurosurgery to luxury maternity and excellent emergency care, Northern Beaches Hospital has a wide range of services that can help you build a healthcare career in your chosen field. 

We are proud to be home to some of Australia’s leading clinical specialists and a training ground for the clinicians of the future.  The Northern Beaches Clinical School is an innovative partnership with the Faculty of Medicine, Health and Human Sciences at Macquarie University. NBH also has partnerships with other tertiary education institutions including well-respected nursing schools.   

Northern Beaches Hospital offers staff opportunities to gain unique experience in a growing teaching hospital. Our culture is diverse, friendly and open to ideas.

Ward 4C is a 36 bed general unit, including at 10 bed Medical Assessment Unit (MAU), general medical ward and cardiac unit catering for the needs of the local community.

We support continuing education for all staff through our education department and have clinical nurse educators on the ward.

Are you a motivated and passionate Ward Clerk or Administrator looking to step into a rewarding career opportunity? This is a great role for experienced and patient care focused individuals who are wanting to achieve a dynamic career in Healthcare.  

This is a part time role working 5 days per fortnight.  The set days are Thur/Fri one week then Wed/Thur/Fri the next week.

As a Ward Clerk your responsibilities will include: 

• providing patient-centred customer service including: 
• greet all customers
• handle enquires with a friendly and professional manner
• book and reschedule appointments 
• maintain accurate and timely patient information data collection and processing of medical records,
• liase with medical staff
• undertaking general administration duties,
• liaison with other areas of the hospital,
• management of patient electronic records ensuring the privacy and confidentiality of patient information.

Essential Criteria: 
•    experience in an acute patient focused healthcare facility/hospital,
•    highly developed interpersonal and time management skills with the ability to work in multidisciplinary work environments,
•    good computer literacy & sound knowledge of Microsoft Office (Outlook, Word, and Excel),
•    a track record of providing great service and customer experience,
•    strong interpersonal communication and report writing skills,
•    ability to work autonomously as well as in a team environment.

Benefits on offer:
•    Discounted onsite parking
•    Discounted gym memberships including Fitness Passport
•    Employee Assistance Programs
•    Salary Packaging via novated lease
•    Bulk Billing services for employees and immediate family members.

To Apply: Please click on the 'Apply' button to be taken to our online application form. Please include a cover letter and your CV along with the contact details of 2 professional referees.

Our commitment to quality and safety for our patients, staff and visitors is our highest priority. Applicants will be required to provide a current (12 months or less) National Police check and a NSW Working with Children’s Check, prior to appointment and persons in patient contact roles will be required to provide proof of immunity to specified infectious diseases prior to commencement.