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Make Safe Coordinator

1 month ago

Newcastle, Australia ASR Recruitment Full time
  • Permanent full-time opportunity
  • Friendly and supportive team environment
  • Career progression opportunities within the business
  • Permanent full-time opportunity
  • Friendly and supportive team environment
  • Career progression opportunities within the business

About the Company

ASR Recruitment has partnered with a Nationally renowned leader in building insurance sector, who focus on claims arising from natural disasters. 
  

About the Role

As Make Safe Coordinator you will be responsible for organising and managing high volumes of emergency make safe repairs for insurance customers. The primary goal is to ensure that work is completed safely and efficiently, while
maintaining seamless customer experiences. On a daily basis, your specific duties will include but are not limited to:

  • Maintaining client and customer satisfaction, adhering to contract
    requirements and Service Level Agreements 
  • Coordinating all emergency Make Safe works from triage to completion
  • Issuing Work Orders, updating file notes, internal and external systems, and managing communication with the claims managers, assessors, and repair supervisors
  • Building and maintaining relationships with trade contractors.
  • Liaising with Supply Chain Officers to ensure trade availability, monitor
    service levels, and manage trade workload
  • Reviewing and approving reports, scope of works and invoices
  • Ensuring compliance with Health, Safety, Quality Management policies and procedures, OHS, and insurance requirements
  • Working in collaboration with Claims Managers and other stakeholders

About You  
Ideally, you will have 2 to 3 years experience working in an administration/scheduling role within insurance, building, construction or maintenance related industries. You will possess the following:

  • Strong administration and scheduling experience
  • Excellent communication and interpersonal skills
  • Strong attention to detail 
  • Ability to problem solve
  • Ability to work well in a team environment
  • Ability to establish and maintain positive relationships with stakeholders
  • Strong organisational and time management skills
  • Proven ability to manage multiple tasks at once in a busy and diverse
    environment
  • Strong competency in all Microsoft Office applications
  • Trade and/or technical background would be an advantage

 
For a confidential discussion about this opportunity, please reach out to Laila Hoy on email lh@asr.com.au.

At ASR Recruitment we are dedicated to fostering inclusive and diverse workplaces for our clients. We value the unique perspectives, experiences, and contributions that individuals from all backgrounds bring to a team. We strongly encourage applications from Aboriginal and Torres Strait Islander peoples, individuals identifying as LGBTQIA+, women, people of all ages, those living with disabilities, and individuals from culturally and linguistically diverse communities. Diversity strengthens organisations, and we are proud to support our clients in building teams that reflect and celebrate this.
  
ASR Recruitment
At ASR our mission is to create exceptional experiences for our job seekers while maximising your career potential and helping you identify, prepare for and secure the best possible new opportunities.
  
Authentic – the consultants at ASR commit to always speaking honestly and openly to talent about their suitability for existing opportunities, potential future opportunities and ways to maximise their ability to secure the ideal role they desire.
  
Scrupulous – we are focused on the details, from the presentation of your resume to the alignment of your values with our client’s culture, and helping you prepare to present yourself in the best possible light.  The focus is on making your job search the best possible experience.
  
Reputable – Our Consultants are experts within their markets and have a deep understanding of their chosen field and their client’s businesses.  Our longstanding relationships with employers include local enterprise, SME’s and product companies, Professional Services, Government, Banking, Education, Technology, Construction, Mining and Industrial Sectors.
  
Our market intelligence, relationships with some of the best employers in the Newcastle market, knowledge of the best way to approach and secure opportunities and the most effective way to manage your personal brand, all form a candidate service model that sets us apart from the competition.
Reference number: 1281099
Profession:AdministrationOther

Company: ASR Recruitment
Date posted: 4th Nov, 2024