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Tenancy Support Case Manager
2 months ago
The Mission Australia Supported Housing program in Katherine provides tenancy support to clients who are facing homelessness, tenancy risks and other related issues. The Case Manager will support to individuals and families who are at risk of homelessness and having difficulty maintaining their tenancy.
Your key responsibilities will be to:
- Respond to referrals of clients to the service from internal and external support services
- Undertake initial registrations for clients, and organise introductions to the program
- Facilitate and develop relationships with organisations or services who work with TSP clients
- Create individualised case management files for all clients
- Complete a range of internal and external reports
Requirements for Success
- Solid case management experience
- A Degree or Diploma in a related field – AOD, Mental Health or Social Sciences
- A minimum of three years’ experience in a similar role
- The ability to work with clients who are facing challenging and multiple barriers to tenancy
- Competent with computer systems and record management
- Current Northern Territory Drivers Licence
- Valid NT Ochre Card
We welcome and encourage applications from Aboriginal and Torres Strait Islanders.
Before starting work with us, you will need to undertake a national police history check, qualifications and referee checks, and have a clearance to work with children/vulnerable people.
Our culture
Our innovative and inclusive culture will ensure you feel valued at Mission Australia as you help Australians in need and develop in your career.
We’re committed to the safety and well-being of each other and the people we serve.
We recognise and respect diversity. So, whoever you are, if you’re skilled and actively support our purpose and values, you would be welcome at Mission Australia.
Find out more about a .
Your benefits
- Rewarding work – every day you know you’re making a real difference
- Not-for-profit salary packaging, reducing your tax (details via
- Generous discounts with health insurance and major retailers
- Free external, confidential counselling and access to .
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